200+ applicantsPosted by Agency
Hub Technology Group · 2 days ago
Service Mapping Manager
United States
Contract
Remote
Mid Level
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Hiring Manager
John Wajda (He/Him)
Insider Connection @Hub Technology Group
Responsibilities
Establish IT Service Portfolio using ServiceNow’s Common Service Data Model (CSDM) framework
Design service requirements, conduct gap analysis, and identify, develop, and tailor the CMDB and CSDM framework
Create and execute a roadmap to evolve the existing technical CMDB into a service-focused CMDB
Establish key CMDB performance indicators and service quality measures. Utilize the CMDB dashboard to monitor its health and provide findings to IT Service Management
Develop and implement CMDB governance processes to comply with organizational policies, regulatory requirements, and industry best practices
Qualification
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Required
Deep familiarity with the ServiceNow Common Service Data Model (CSDM) and design patterns.
Understanding of ITSM Incident, Problem, and Change processes.
Preferred
ITIL Foundations certification desired; ITIL intermediate (or higher) certifications strongly preferred.
Company
Hub Technology Group
Hub Technology Group is a staffing company that offers full-time, contract, contract to perm recruiting services.
Founded in 2008
11-50 employees
H1B Sponsorship
Hub Technology Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (43)
2022 (30)
2021 (22)
2020 (51)
Funding
Current Stage
Early StageCompany data provided by crunchbase
