Proofpoint · 4 hours ago
Service Reliability Engineer
Virginia, United States
Full-time
Remote
Mid Level
$117K/yr - $183K/yr
3+ years exp
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No H1B
U.S. Citizen Only
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Responsibilities
Build long lasting, effective partnerships across the organization to foster collaboration between Product, Engineering and Operations teams.
Manage an international 24x7, multi-site production infrastructure powering the Proofpoint services, including deployment, maintenance, troubleshooting, performance tuning, and security.
Root-cause complex problems and involve multiple stakeholders, network, hardware and software that relate to scaling and performance.
Ensure proper monitoring, alerting, capacity planning and reporting in the production environment.
Contribute to the evolving design and architecture of reliable and scalable infrastructure.
First line of defense during working hours should any alerts or incidents arise.
Collaborate with product engineering teams to ensure Operations standards are observed, determine resource impacts for upcoming product deployments, and ensure successful product rollouts.
Participate in an on-call rotation and be willing to jump on escalated issues as needed.
Qualification
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Required
Demonstrable skills and 3-5 years’ experience managing, troubleshooting, and tuning Linux systems.
A friendly and collaborative demeanor, working well with cross functional teams.
Experience with industry-standard foundation technologies such as TCP/IP, HTTP, DNS, SMTP, and LDAP.
Experience in management of a large distributed computing environment.
Experience with virtualization – KVM, VMware vSphere, and/or OpenStack.
Excellent verbal and written communication skills.
Experience with monitoring and alerting systems.
Experience with industry-standard operational practices such as change management, incident management, and working in colocation datacenters.
Experience with configuration management such as Puppet or Chef.
Experience automating management of systems and applications using Perl, Python, or Ruby desired.
Experience with load-balancing technologies – F5, Netscaler or similar desired.
Experience with Kafka, Elastic Search, Cassandra, and MySQL desired.
Experience with public cloud providers such as Amazon EC2 or Microsoft Azure.
BS or in Computer Science, Engineering or related technical discipline, or equivalent experience required.
US citizenship required.
Preferred
Experience automating management of systems and applications using Perl, Python, or Ruby desired.
Experience with load-balancing technologies – F5, Netscaler or similar desired.
Experience with Kafka, Elastic Search, Cassandra, and MySQL desired.
Experience with public cloud providers such as Amazon EC2 or Microsoft Azure.
Benefits
Flexible time off
A robust well-being program that provides for 4 global wellbeing days per year
A 3-week work from anywhere option
Company
Proofpoint
Proofpoint provides cloud-based email security, e-discovery, and compliance solutions for companies to protect sensitive business data.
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$885.5MKey Investors
DAG VenturesBridgescale PartnersMeritech Capital Partners
2021-04-26Acquired· undefined
2019-08-21Post Ipo Debt· $800M
2012-04-20IPO· undefined
Leadership Team
Rémi Thomas
Interim Chief Executive Officer
Michael Frendo
Chief Technology Officer, Engineering
Recent News
2024-11-21
2024-11-15
2024-10-31
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