DEUTZ Corporation · 1 day ago
Service Sales Manager
Sacramento, CA
Full-time
Remote
Mid Level
3+ years exp
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Responsibilities
Communicate parts orders and delivery instructions to counter people while coordinating with the service department on service work.
Actively identify and develop new customer contacts to expand market share.
Assist customers in solving problems and providing technical support.
Act as a liaison between the customer and the company to ensure that the customer’s needs are adequately met.
Keep abreast of new products, competition, and pricing trends.
Coordinate relationships with New and Used Equipment prospects.
Promote the sale of parts and accessories and act as an advisor to wholesale or retail customers.
In conjunction with Credit management, establishes payment methods for service and wholesale parts.
Facilitate the set-up of a DEUTZ account with new customers to simplify doing business together.
Follow up on and confirm customer requirements and orders to ensure satisfaction.
Review special orders and pricing with the manager for approvals.
Deliver orders and pick up returns from customers, as needed.
Effectively and efficiently manage required reports and paperwork (budgets, travel, CRM, call reports, expense reports, timesheets, etc.).
Focus on promoting DEUTZ service, including Xchange engine and parts sales.
Other duties to meet business needs.
Qualification
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Required
High School Graduate or General Education Degree (GED) required
3+ years of recent/relevant experience with outside sales.
3+ years’ experience in sales of parts and services in the engine industry.
Must possess a valid driver’s license, be insurable by the company, and can operate a company vehicle in accordance with all state and federal laws, company policies, and guidelines.
Strong interpersonal skills.
Excellent organizational skills and attention to detail.
Excellent communication skills, both oral and written, with the ability to work with multiple departments and personalities.
Exceptional attention to detail and follow-through under tight timelines and pressured situations.
Outstanding priority management, time management, and organizational skills.
Ability to self-start and work without close supervision, understand what needs to be done, and take the required actions.
Capable of analyzing data and interpreting the results to drive solutions.
A high-energy, results-driven individual that is process oriented with the ability to implement continuous improvement initiatives.
Basic knowledge of MS Office, Word, and Excel.
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Write routine reports and correspondence.
Speak effectively before groups of customers or employees.
Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
Apply concepts of basic algebra and geometry.
Define problems, collect data, establish facts and draw valid conclusions.
Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Company
DEUTZ Corporation
For more than 150 years, DEUTZ engines have supplied customized, cost-effective power to a broad array of machine types and market segments.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Christoph Scholtes
Chief Technology Officer
JOSE IGNACIO GARCIA CORNEJO
Chief Operating Officer- COO
Company data provided by crunchbase
