Acentra Health · 2 days ago

Service Support Facilitator

West Virginia, United States

Full-time

Remote

Entry, Mid Level

$51K/yr - $57K/yr

2+ years exp

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Responsibilities

Schedule, conduct and appropriately document member assessments within prescribed timelines

Enter assessment data into the web system

Participate in inter-rater activities to ensure consistency in the administration of the assessment instruments and adherence to assessment protocols

Participate in monthly Waiver staff meetings, quarterly all-staff meetings and other required training and meetings as necessary

Support in overseeing department procedures and participating in quality assurance/improvement initiatives

Conduct educational sessions for family members and agencies, covering policies related to assessments

Complete satisfaction survey with a focus on achieving positive results from respondent feedback

Other duties as assigned

Qualification

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Medicaid experiencePerson-centered planningHIPAA complianceComputer applicationsAssessment protocolsConfidentiality standards

Required

Bachelor's Degree in Human Services (preferably social work, psychology or counseling). Masters degree and license preferred

Minimum of 2 years of experience with the population and possess knowledge of program policies and procedures as well as other programs/services available to program members