NuAxis Innovations · 4 hours ago

ServiceNow Administrator

United States

Full-time

Remote

Entry Level

2+ years exp

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CRMGovernment

No H1B

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Responsibilities

Create and maintain an agile, streamlined, scalable, and optimized USMT – ServiceNow system components, and perform integration and support, and operational services with high availability and service delivery goals.

Subject matter expertise in ServiceNow system applications and custom applications.

Create, maintain, and enhance Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals, single sign-on (SSO) capability, and Active Directory Profile synchronization.

Create, maintain, and enhance team Dashboards and reporting, including scheduled reports.

Overhaul, maintain and enhance Change Management, as well as current connections between ServiceNow and other systems.

Create, maintain, and enhance future connections between ServiceNow and other systems.

Maintain Forms, Reports, Views, Workflows, Groups, and Roles.

Monitor health, usage, and overall compliance of ServiceNow and its applications.

Coordinate application and platform upgrades.

Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, and ACLs including advanced scripting of each.

Expertise in JavaScript, HTML, CSS, AngularJS, JSON, and other scripting languages (preferred)

Configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc.

Configure User Accounts, Groups, and Roles. Create custom Roles where necessary.

Evaluate and configure systems for better performance.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNow AdministrationJavaScriptIncident ManagementProblem ManagementService Request ManagementKnowledge ManagementSelf-Service PortalsSingle Sign-On (SSO)Active Directory SynchronizationHTMLCSSAngularJSJSONBusiness Rules ConfigurationUI PoliciesUI ActionsClient ScriptsAccess Control Lists (ACLs)ServiceNow CertificationForms ConfigurationReports ConfigurationDashboards ConfigurationUser Accounts ManagementCustom Roles CreationSystem Performance Evaluation