101 applicantsPosted by Agency

Company

Mastech Digital · 17 hours ago

ServiceNow Analyst

United States

Contract

Remote

Mid Level

Maximize your interview chances

Information Technology

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Bharat Bhadoria

Insider Connection @Mastech Digital

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Implement and support ServiceNow ITOM solutions, specializing in Event Management, Health Log Analytics (HLA), and AIOps.

Develop integrations with third-party tools to support ITOM event management and AIOps deployment.

Configure event/alert management rules and remediation workflows to reduce incident volumes.

Correlate alerts from various monitoring tools for a unified enterprise operations view.

Support operations teams in reducing alert noise and optimizing service restoration times.

Configure predictive AIOps and HLA to proactively address potential service impacts.

Enhance service availability and operational performance through automation and analytics.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNow ITOMEvent ManagementHealth Log AnalyticsAIOpsIntegrations with third-party toolsAlert management rulesRemediation workflowsMonitoring toolsAutomation

Required

Implement and support ServiceNow ITOM solutions, specializing in Event Management, Health Log Analytics (HLA), and AIOps.

Develop integrations with third-party tools to support ITOM event management and AIOps deployment.

Configure event/alert management rules and remediation workflows to reduce incident volumes.

Correlate alerts from various monitoring tools for a unified enterprise operations view.

Support operations teams in reducing alert noise and optimizing service restoration times.

Configure predictive AIOps and HLA to proactively address potential service impacts.

Enhance service availability and operational performance through automation and analytics.

Company

Mastech Digital

Glassdoor

4.1

Mastech Digital provides IT associates in digital and mainstream technologies, Digital Transformation Services around Salesforce.com and SAP

Founded in 1986

Pittsburgh, Pennsylvania, USA

1001-5000 employees

http://www.mastechdigital.com/

H1B Sponsorship

Mastech Digital has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (398)

2022 (900)

2021 (896)

2020 (594)