Improvix Technologies · 21 hours ago
ServiceNow Architect (Secret Clearance)
Reston, VA
Full-time
Remote
Senior Level
5+ years exp
Maximize your interview chancesInformation Technology
No H1B
U.S. Citizen OnlySecurity Clearance Required
Insider Connection @Improvix Technologies
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Design, implement, and optimize ServiceNow solutions to meet the Department of State ADD’s business needs.
Lead the end-to-end architecture of ServiceNow implementations, ensuring alignment with client requirements and best practices.
Collaborate with cross-functional teams to define and translate business requirements into technical specifications.
Provide expertise in customizing ServiceNow applications and modules such as ITSM, ITOM, HRSD, and Security Operations.
Integrate ServiceNow with external systems and third-party tools, ensuring seamless data flow and robust security.
Develop and implement strategies for data migration, workflow automation, and performance tuning.
Ensure that ServiceNow solutions meet the highest standards of reliability, scalability, and security.
Lead code reviews, quality assurance testing, and deployment planning for ServiceNow updates and new features.
Serve as a technical lead and mentor for other developers, guiding the team in ServiceNow development and best practices.
Produce detailed technical documentation for system designs, configurations, and integration processes.
Troubleshoot and resolve technical issues related to ServiceNow functionality and performance.
Stay up-to-date with ServiceNow updates and new features, and continuously recommend improvements to the system.
Work closely with the DOS ADD team to ensure that solutions align with strategic goals and IT modernization initiatives.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
5+ years of experience as a ServiceNow Architect or similar role.
Proven experience with ServiceNow implementations, including modules like ITSM, ITOM, HRSD, and Security Operations.
Expertise in ServiceNow integrations with external systems and third-party applications.
Strong understanding of ServiceNow data models, workflows, and scripting (JavaScript, REST APIs).
Experience with ServiceNow upgrades, custom development, and troubleshooting.
ServiceNow Certified System Administrator (CSA).
Familiarity with ServiceNow's ITOM capabilities, Service Catalog, and Reporting.
Proficiency in JavaScript, HTML, CSS, and web technologies for custom development within ServiceNow.
Knowledge of data security practices and integration security protocols.
Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent professional experience.
Must possess or be able to obtain a Secret clearance.
Excellent communication skills with the ability to interact with both technical and non-technical stakeholders.
Strong problem-solving skills and the ability to develop innovative solutions to complex technical challenges.
Experience with Agile and DevOps methodologies.
Self-motivated, proactive, and able to work independently in a fully remote environment.
Preferred
ServiceNow Certified Application Developer (CAD) or similar certifications preferred.
Experience with Cloud platforms (AWS, Azure) and DevOps tools (Jira, Jenkins, GitHub) is a plus.
Benefits
401K matching
Life insurance
Up to four weeks of paid annual leave
Transit and training compensation
Health, dental and vision benefits
Company
Improvix Technologies
Improvix provides custom-tailored, high-quality, and secure IT services for federal agencies and commercial entities.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Aneesh Mehta
Chief Executive Officer
Company data provided by crunchbase
