Intact Technology · 4 days ago

ServiceNow Architect

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

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ConsultingInformation Technology

Growth Opportunities

No H1B

U.S. Citizen Only

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Responsibilities

Partner with Project Manager to ensure Intact delivery of expected client outcomes with outstanding customer satisfaction.

Accountable for all aspects of the technical solution, including overall solution architecture, best practice configuration of the ServiceNow modules, and integration analysis and design.

Provides guidelines, guardrails, and direction in implementation of solution.

Supports presales solutioning efforts, and reviews statements of work.

Participates in the development of estimating models, standard workplans / resource plans, and reusable assets to improve consistency of delivery.

Mentors and develops more junior technical staff.

Participates in the recruiting and hiring process for technical staff.

Networking with peers on technical matters, design prototypes, system designs and enterprise-wide research projects.

Provide hands-on development, when necessary

Qualification

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ServiceNow developmentServiceNow architectureAgile/Scrum methodologyServiceNow product expertiseMicro-services architectureEnterprise integration patternsServiceNow module configurationCSA certificationCAD certificationCertified Implementation SpecialistCMA certificationCTA certificationCustomer relationship skills

Required

Minimum 8 -10 years of ServiceNow development and / or solution architecture.

Broad and deep knowledge and understanding of the ServiceNow platform

Deep knowledge and expertise in 1-2 ServiceNow product areas

Experience developing and implementing systems using Agile/Scrum methodology.

Micro-services architecture knowledge, enterprise integration patterns

Ability to design, architect and configure multiple applications / modules in the ServiceNow platform as we all as to design, architect and configure complex integrations between ServiceNow and third-party applications.

Minimum 8 or more major module implementations in the last 3 years, last 2 in Architect role.

Ideal candidate would possess a CSA, CAD and a minimum of 2 Certified Implementation Specialist (CIS) certifications and 5 micro-certifications (or would acquire these certifications within 6 months of hire)

Strong communication and customer relationship skills and the ability to adjust for audience appropriately.