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Company

SAGE IT · 7 hours ago

ServiceNow Cloud Discovery Architect

United States

Contract

Remote

Senior Level

5+ years exp

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Information TechnologySoftware

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

KISHORE KUMAR M

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Responsibilities

Architect and implement ServiceNow Discovery solutions tailored to multi-cloud environments, including AWS, Azure, and GCP.

Develop strategies for comprehensive asset discovery and mapping for IaaS, PaaS, and SaaS services.

Ensure discovery architecture supports ServiceNow’s CSDM 4.0 framework, enabling alignment with IT Service Management (ITSM) processes and Application Portfolio Management (APM).

Create scalable solutions to detect changes in cloud environments and ensure real-time updates to the CMDB.

Lead the configuration and deployment of the ServiceNow Discovery module, including cloud-specific probes, sensors, and patterns.

Integrate cloud discovery with ServiceNow IT Operations Management (ITOM) and IT Asset Management (ITAM) for holistic visibility.

Design and implement automation workflows for cloud resource onboarding, updates, and decommissioning within the CMDB.

Ensure integrations with other tools such as cloud management platforms, ITOM Event Management, and orchestration tools.

Continually optimize the discovery process to reduce false positives/negatives and improve discovery accuracy.

Develop and document best practices for cloud discovery, including tuning configurations, optimizing performance, and securing cloud data.

Monitor and manage the health and performance of cloud discovery jobs to ensure optimal performance and data accuracy.

Conduct regular audits of cloud resources and align them with enterprise governance and compliance requirements.

Partner with cloud architects, IT operations teams, and service owners to ensure comprehensive discovery of cloud services and components.

Collaborate with business stakeholders to align cloud discovery efforts with business goals and requirements.

Work with security teams to ensure that discovery activities are compliant with enterprise security policies and standards.

Provide guidance and training to technical staff on cloud discovery architecture, processes, and troubleshooting.

Develop and maintain comprehensive technical documentation, including architecture diagrams, discovery runbooks, and operational support guides.

Stay up to date on the latest ServiceNow releases, cloud technologies, and discovery enhancements.

Identify opportunities to leverage AI, machine learning, and automation to improve discovery efficiency and accuracy.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNow DiscoveryMulti-cloud environmentsServiceNow CMDBCloud-native servicesServiceNow ITOMServiceNow ITSMCloud platformsCSDM frameworkSecurity in cloudGovernance in cloudJavaScriptPowerShellPythonStakeholder management

Required

Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).

5+ years of experience in ServiceNow Discovery architecture and implementation.

3+ years of experience with multi-cloud environments (AWS, Azure, GCP).

Proven experience implementing and optimizing ServiceNow CMDB and aligning with CSDM and ITOM frameworks.

Solid understanding of cloud-native services, networking, security, and governance in cloud environments.

Deep expertise in ServiceNow Discovery, including cloud discovery probes, sensors, and patterns.

Proficiency with cloud platforms (AWS, Azure, GCP), their APIs, and tools for cloud resource management.

Strong understanding of CMDB data models, relationships, and best practices for cloud asset management.

Experience with ServiceNow ITOM and ITSM processes and modules.

ServiceNow Certified System Administrator (CSA) required.

Strong analytical and problem-solving skills.

Excellent communication and stakeholder management abilities.

Ability to work in a fast-paced, collaborative environment with cross-functional teams.

Preferred

ServiceNow Certified Implementation Specialist – Discovery is a plus.

AWS, Azure, or GCP certifications are desirable.

Familiarity with scripting and automation using JavaScript, PowerShell, or Python is a plus.

Company

SAGE IT

Sage IT accelerates business clockspeeds for customers using cutting-edge information technologies and exceptional talent.

Founded in 2003

Frisco, Texas, USA

501-1000 employees

http://www.sageitinc.com

H1B Sponsorship

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Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (102)

2022 (115)

2021 (87)

2020 (116)