Windward Consulting · 3 hours ago
ServiceNow Developer - ITAM
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Responsibilities
• Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform.
• Advise clients on best practice within the ServiceNow platform to create lasting value and enhanced experiences.
• Collaborate effectively with virtual team members to achieve project goals and produce a variety of high-quality deliverables.
• Contribute on multiple Agile engagements, utilizing the Windward methodology and tools to enhance project efficiency.
• Demonstrate flexibility by delivering on a variety of project roles; including documentation, testing, and training.
• Innovate and identify solutions that can be reused on future engagements.
• Proactively keep ServiceNow skills current and contribute to Windward thought leadership.
Qualification
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Required
5 years of experience implementing ServiceNow (SN), specifically ITAM.
A comprehensive understanding of both SN Hardware Asset Management (HAM) and SN Software Asset Management (SAM), including SN Certified Implementation Specialist - SAM, and Asset Model Management micro-certification.
Experience implementing SAM SaaS connections (Microsoft O365, Adobe Creative Cloud, Salesforce, etc.), as well as procurement module and contract lifecycle management (CLM) application integrations.
Experience with complex license metrics/reconciliations (IBM, Oracle, etc.), software spend detection, stockroom/inventory management, and contract management solutions a major plus.
Demonstrated experience in at least one other area of ServiceNow, such as ITSM, ITOM, or ITBM.
Broad experience implementing the following Core Process Areas: Incident, Problem, Change, Service Catalog, Request, Knowledge, CMDB.
Experience in one or more of the following is a major plus: Integrations, SAMP, HAMP.
Experience working with Agile teams, methodologies, and tools in a virtual environment.
A passion for advising and guiding customers on how to get the most out of the product and for learning the latest product features.
A love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.
Preferred
Additional ServiceNow certifications, such as ServiceNow Certified Application Developer, ServiceNow Certified System Administrator.
CIS Servicenow HAM/SAM, ITSM.
Professional ITAM industry certifications from IAITAM, IBSMA, and/or ITAM Review.
ITIL Certification.
Exposure to/general understanding of software licensing practices. Bonus points for specific expertise in one or more of the following vendors: Microsoft, Adobe, IBM, Oracle, VMWare, Citrix, SAP.
Benefits
Medical
Dental
Vision
Flexible Spending Accounts
Short Term Disability
Long Term Disability
Life Insurance and AD&D
The option to purchase additional Life Insurance and AD&D
Paid Time Off
Personal Leave
Holidays
401(k) plan with company match
Work/life balance
Company
Windward Consulting
Imagine workflows that work flawlessly. Integrations that align effortlessly. Data that delivers in real-time. This is flow.
H1B Sponsorship
Windward Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Recent News
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