139 applicants

Company

Accion Labs · 4 hours ago

ServiceNow Developer

United States

Contract

Remote

Mid Level

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Hiring Manager

Praveen kumar

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Responsibilities

Support the development and configuration on various areas including, but not limited to ITSM, Service Portal, Performance Analytics, Integration Hub, CSM, HRSD.

Design and develop / configure workflows, forms, scripts, and underlying logic using SCRUM / Agile methodologies.

Build workflow applications based on customer requirements

Formulate functional testing approach, test cases and document them, Support User Acceptance Tests and deploy code into Production in defined releases

Participate / conduct code walkthroughs with other team members

Support ServiceNow platform upgrades

Offer technical solutions to address complex requirements. Evaluate alternate solutions, identify the best option and implement the solution

Analyse, troubleshoot, and fix identified SNOW system issues

Provide direction to on call/support team member to resolve issues quickly

Ability to learn and deploy new functionality / capabilities using ServiceNow platform to meet customer expectations.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNow DevelopmentITSMCMDBHRSDService PortalPerformance AnalyticsIntegration HubCSMWeb TechnologiesDatabasesHTMLCSSJavaScriptAngularJSPowerShellXMLSOAPRESTJellyMySQLOracleSQL ServerHPSMZoomWorkdayUser Acceptance TestingServiceNow Administrator CertificationCertified ServiceNow Implementation SpecialistITIL FoundationsSoft Skills

Required

ServiceNow Development / implementation / integration / administrative experience

ITSM

CMDB

HRSD

Customer Application & Service Portal

Support the development and configuration on various areas including, but not limited to ITSM, Service Portal, Performance Analytics, Integration Hub, CSM, HRSD

Design and develop / configure workflows, forms, scripts, and underlying logic using SCRUM / Agile methodologies

Build workflow applications based on customer requirements

Formulate functional testing approach, test cases and document them, Support User Acceptance Tests and deploy code into Production in defined releases

Participate / conduct code walkthroughs with other team members

Support ServiceNow platform upgrades

Offer technical solutions to address complex requirements. Evaluate alternate solutions, identify the best option and implement the solution

Analyse, troubleshoot, and fix identified SNOW system issues

Provide direction to on call/support team member to resolve issues quickly

Ability to learn and deploy new functionality / capabilities using ServiceNow platform to meet customer expectations

Experience working on ServiceNow in an enterprise environment

Experience working with web technologies (HTML, CSS, JavaScript (AngularJS), PowerShell, XML, SOAP, REST, Jelly, etc.)

Experience working with databases (MySQL, Oracle, SQL Server, etc.)

Experience interacting with customers to address/resolve queries

A Bachelor’s degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis

Preferred

Experience integrating internal and external (SaaS based) ticketing systems / applications like HPSM, Zoom, Workday is a plus

Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations is a plus

Company

Accion Labs

Glassdoor

4.0

Accion Labs is a global services technology firm focused on building and transforming software products through emerging technologies.

Founded in 2011

Bridgeville, Pennsylvania, USA

1001-5000 employees

https://www.accionlabs.com/

H1B Sponsorship

Accion Labs has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (24)

2022 (22)

2021 (29)

2020 (42)