44 applicantsPosted by Agency

Company

CACI International Inc · 4 hours ago

ServiceNow Developer

Remote (Any State)

Full-time

Remote

Senior Level

$82K/yr - $172K/yr

7+ years exp

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Information TechnologyService Industry

Comp. & Benefits

No H1B

Security Clearance Required

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Responsibilities

Provide Technical specification and implementation of ServiceNow integrations.

Provide expertise on all technical questions related to development on ServiceNow, especially as it relates to IT Service Management functionality.

Design, configure and implement ITSM functionality to support organization requirements.

Value the large scale thinking and approach needed for success of the project.

Work with Senior leadership and a team with a variety of subject matter expertise on the criteria and process maps required for the ServiceNow environment development.

Intermediate level understanding of ServiceNow required.

Provides recommendations for implementing new ITSM requirements.

Evaluate and understand all ITSM roles and existing ServiceNow support groups.

Create/update/maintain ITSM catalog items and workflows.

Create/update/maintain ITSM lists and navigation pane.

Create/update/maintain ITSM tables and fields.

Create/update/maintain ITSM forms and views.

Provide development and recommendation for ServiceNow demand management as it relates to ITSM.

Conduct and participate in ITSM configuration and code reviews.

Identifies opportunities to consolidate/integrate functionality and data.

Configures functionality within ServiceNow standards and best practices.

A fundamental understanding of ITSM, ITIL and CMDB.

JavaScript/AngularJS development experience.

System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.

Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.

Understands technical and functional design requirements related to ServiceNow.

Create and manage scripts and workflow.

Integrate external data sources into ServiceNow.

Customize and configure workflows/flows and define notifications as part of custom workflows/flows in the platform.

Address problems of systems integration, compatibility and multiple platforms related to ITSM capabilities.

Consult with project teams and end users to identify application requirements.

Assist in the evaluation and recommendation of application software packages, application integration and testing tools.

Instruct, assign, direct, and check the work of others on the development team.

Participate in development of software user manuals and technical reports.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNowITSMJavaScriptServiceNow APIsRelational DatabasesCSSHTMLServiceNow DevelopmentBusiness RulesCertified ServiceNow DeveloperCertified ServiceNow AdministratorCertified Implementation SpecialistWeb Services

Required

Willing and able to obtain a DoD Secret clearance

College degree (B.S.) in Computer Science, Software Engineering, Information Management Systems or a related discipline. Will consider experience in lieu of a degree.

7 or more years of relevant experience

Advanced experience with ServiceNow implementations

Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management or other ITSM application

Experience with relational databases (e.g. MySQL, Oracle)

Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system

Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs

Scripted Web-Services, AJAX, Business Rules, JavaScript, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications

Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly.

Experience presenting and conducting demo reviews with client stakeholders.

Experience working directly with the IT Service Management (ITSM) suite of modules within ServiceNow.

Thrive in a geographically diverse environment

Preferred

Certified ServiceNow Developer

Certified ServiceNow Administrator

Certified Implementation Specialist (ITSM, CSM, or similar)

Strong communication, Strong presentation and writing skills.

Comfortable in a dynamic technical organization

Benefits

Healthcare

Wellness

Financial

Retirement

Family support

Continuing education

Time off benefits

Company

CACI International Inc

Glassdoor

4.0

At CACI International Inc (NYSE: CACI), our 23,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and differentiated technology to meet our customers’ greatest challenges in national security and government modernization.

Founded in 1962

Arlington, Virginia, USA

10,001+ employees