Innova Solutions · 3 days ago
ServiceNow Developer
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Responsibilities
Develop in depth knowledge, if not already familiar, to support and implement domain managed instances for separation of customer data
Liaise with technical and non-technical professionals to clarify requirements and understand the software’s implementation context
Define, review, test, and estimate your own deliverables, being proficient in an agile development environment including the use of stories, story pointing and sprint planning
Provide expertise in source control for moving changes from sub-production to production instances. At minimum, be very familiar with using Update Sets. Ideally, be able to transition our client in the use of industry standard source control applications and the ServiceNow studio for change control
Team with the implementation architect to develop our client’s technical ServiceNow standards. Keeping up with new technologies provided on the ServiceNow platform and updating the standards to include their use (ie, Flow Designer and RPA)
Review designs and providing direction to less senior ServiceNow Developers and external technical delivery resources to ensure adherence to our client’s technical ServiceNow standards and roadmap
Develop applications in accordance with the established architectural frameworks and never unnecessarily “recreating the wheel” outside of framework. Look to fully optimize the ServiceNow framework to and SKUs that are in place.
Demonstrate a knowledge of ServiceNow instance security risk and mitigation best practices. Be familiar with the Instance Security Center and how to address identified compliance related issues. Be cognizant of development practices to ensure security compliance and can be proven secure by external security consultants
Build client, server-side scripts and script includes and be familiar with the appropriate use for each. This includes proven experience with developing business rules, utilization of Glide Server APIs and developing script components in UI pages
Familiarity with ServiceNow application development including building scoped applications, creating and extending base tables, creating forms and building workflows, ideally within ServiceNow’s App Engine Studio
Configure and brand ServiceNow’s portals for both internal and external ServiceNow customers. Provide clear guidance on configurations that won’t impact future upgradeability and maintainability.
Migrate instances through patch and major version upgrades. Familiarity with platform functionality through the Utah release at minimum
Develop integrations via the Integration Hub and/or Automation Engine.
Conduct unit testing of applications
Work with tools including Java Script, HTML/CSS, JSON, XML, Bootstrap, AngularJS, Jelly, REST webservice frameworks, API webservice frameworks, active directory federated services, SAML, oAuth, Public/Private key encryption framework, and Azure application and data hosting
Independently review and evaluate new frameworks and making recommendations to ServiceNow Architect regarding when to migrate to (or ignore) newer technologies
Collaborate effectively with colleagues on the infrastructure, healthcare data interfacing, security, service desk and tier-1 support, and electronic health records (EHRs) teams
Leverage your specialized skill set to serve as an innovation and thought leader on the team
Mentor less experienced team members
Operate independently without guidance or oversight; monitor your own work progression
Adhere to all department standards, including accurate time tracking
Comply with HIPAA Regulations and company confidentiality policies and procedures
Qualification
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Required
Develop in depth knowledge, if not already familiar, to support and implement domain managed instances for separation of customer data
Liaise with technical and non-technical professionals to clarify requirements and understand the software’s implementation context
Define, review, test, and estimate your own deliverables, being proficient in an agile development environment including the use of stories, story pointing and sprint planning
Provide expertise in source control for moving changes from sub-production to production instances. At minimum, be very familiar with using Update Sets. Ideally, be able to transition our client in the use of industry standard source control applications and the ServiceNow studio for change control
Team with the implementation architect to develop our client’s technical ServiceNow standards. Keeping up with new technologies provided on the ServiceNow platform and updating the standards to include their use (ie, Flow Designer and RPA)
Review designs and providing direction to less senior ServiceNow Developers and external technical delivery resources to ensure adherence to our client’s technical ServiceNow standards and roadmap
Develop applications in accordance with the established architectural frameworks and never unnecessarily 'recreating the wheel' outside of framework. Look to fully optimize the ServiceNow framework to and SKUs that are in place
Demonstrate a knowledge of ServiceNow instance security risk and mitigation best practices. Be familiar with the Instance Security Center and how to address identified compliance related issues. Be cognizant of development practices to ensure security compliance and can be proven secure by external security consultants
Build client, server-side scripts and script includes and be familiar with the appropriate use for each. This includes proven experience with developing business rules, utilization of Glide Server APIs and developing script components in UI pages
Familiarity with ServiceNow application development including building scoped applications, creating and extending base tables, creating forms and building workflows, ideally within ServiceNow’s App Engine Studio
Configure and brand ServiceNow’s portals for both internal and external ServiceNow customers. Provide clear guidance on configurations that won’t impact future upgradeability and maintainability
Migrate instances through patch and major version upgrades. Familiarity with platform functionality through the Utah release at minimum
Develop integrations via the Integration Hub and/or Automation Engine
Conduct unit testing of applications
Work with tools including Java Script, HTML/CSS, JSON, XML, Bootstrap, AngularJS, Jelly, REST webservice frameworks, API webservice frameworks, active directory federated services, SAML, oAuth, Public/Private key encryption framework, and Azure application and data hosting
Independently review and evaluate new frameworks and making recommendations to ServiceNow Architect regarding when to migrate to (or ignore) newer technologies
Collaborate effectively with colleagues on the infrastructure, healthcare data interfacing, security, service desk and tier-1 support, and electronic health records (EHRs) teams
Leverage your specialized skill set to serve as an innovation and thought leader on the team
Mentor less experienced team members
Operate independently without guidance or oversight; monitor your own work progression
Adhere to all department standards, including accurate time tracking
Comply with HIPAA Regulations and company confidentiality policies and procedures
8+ years in a full-time software engineering role on both back-end and front-end web applications, with 4+ years of ServiceNow development experience
Should carry current ServiceNow certifications for System Administrator (CSA) and Application Developer (CAD). Micro-Certifications in other areas including Integration Hub, Performance Analytics and Flow Designer highly desirable
Understanding of the systems development life cycle and source code control. Basic understanding of networking concepts, such as IPs and ports
Understanding of public-private key encryption and application of SSL certificates
Understanding of common web application security breach vectors and the respective mitigations
Hands-on experience working with a relational database management system, such as MS SQL-Server
Proven experience independently producing development product in a team environment and assisting others in the same
Demonstrated history of seeking appropriate senior or peer reviews to mitigate risk, accompanied by a track record of those reviews showing an ability to review one’s own work product, and that of others
Demonstrated 'linear' thinker
Demonstrated ability to liaise with both technical and non-technical counterparts
History of complete adherence to risk mitigation and information security policies, including PHI handling, password handling, lifecycle stage containment and source code management processes
Problem identification and analytical skills to gather data, define problems, establish facts, and draw valid conclusions
Able to work on multiple projects concurrently, task switching throughout your workday while maintaining task focus
Able to interpret technical instructions in written, mathematical or diagram form
Strong comprehension of the systems development life cycle and source code control
Able to work successfully without supervision, with extensive latitude for independent judgement
Recognized as a subject matter expert within your field
Demonstrated ability in mentoring less experienced team members
Preferred
Demonstrated experience in deploying projects in multiple product areas: IT Service Management (ITSM), Customer Service Management (CSM), IT Operations Management (ITOM) and Hardware Asset Management (HAM). Any experience with ServiceNow Mobile and/or Human Resources Service Delivery would be a plus
Benefits
Health
Dental
Vision
Term life
Short term disability
AD&D
401(k)
Sick time
Employee Assistance Program (EAP)
Company
Innova Solutions
Innova Solutions is an IT company that specializes in data analytics, cloud computing, cyber security, and machine learning.
H1B Sponsorship
Innova Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (248)
2022 (74)
2021 (32)
2020 (79)
Funding
Current Stage
Late StageCompany data provided by crunchbase