Sumeru Solutions ยท 4 hours ago
ServiceNow Developer
California, United States
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
Collaborate with stakeholders to understand high-level business requirements and translate them into functional ServiceNow solutions.
Design, develop, and implement solutions using ServiceNow out-of-the-box (OOTB) capabilities, minimizing custom code where possible.
Provide process-driven solutions to improve efficiency and meet organizational objectives.
Work on ServiceNow Core, ITSM (Incident, Problem, Change), ITOM (CMDB, Discovery), and HAM (Hardware Asset Management) modules.
Develop and customize Service Portals and Catalogs (Service Catalog, Record Producers, Order Guides).
Write and maintain JavaScript code for customizations including business rules, client scripts, UI actions, and script includes.
Manage the end-to-end implementation and development lifecycle within the ServiceNow platform.
Troubleshoot and resolve issues related to workflows, integrations, and performance.
Ensure system stability and scalability by implementing best practices in ServiceNow development.
Collaborate with cross-functional teams for continuous improvement of ServiceNow processes.
Participate in ServiceNow upgrades and patching to ensure smooth functioning of all environments.
Maintain documentation for all processes, configurations, and customizations.
Stay updated on the latest ServiceNow releases and features.
Qualification
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Required
5+ years of hands-on experience working with ServiceNow, including design, development, and administration.
Proven experience in providing process-driven solutions on the ServiceNow platform.
Strong understanding of Core ServiceNow modules, including ITSM, ITOM, and HAM.
Experience working with Service Portal and Catalogs.
Proficient in JavaScript for developing scripts and customizing workflows within ServiceNow.
Must be a self-starter capable of managing tasks independently and taking ownership of projects.
Excellent verbal and written communication skills for interacting with both technical and non-technical stakeholders.
ServiceNow CSA (Certified System Administrator) and CAD (Certified Application Developer) certifications are mandatory.
Experience with ServiceNow integrations (REST, SOAP) and data imports.
Familiarity with Flow Designer, Orchestration, and Automated Test Framework (ATF).
Experience with DevOps and CI/CD pipeline integration in ServiceNow.
Company
Sumeru Solutions
Sumeru is an organization of entrepreneurs, excelling through innovation with a strong commitment to our clients and to society.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
H
Harish Ramachandran
Founder & CEO
Chidhanandham Arunachalam
Chief Program Officer
Company data provided by crunchbase
