UST · 3 days ago
ServiceNow Developer
United States
Full-time
Remote
Mid, Senior Level
$81K/yr - $99K/yr
5+ years exp
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Responsibilities
Collaborate with stakeholders to understand high-level business requirements and translate them into functional ServiceNow solutions.
Design, develop, and implement solutions using ServiceNow out-of-the-box (OOTB) capabilities, minimizing custom code where possible.
Provide process-driven solutions to improve efficiency and meet organizational objectives.
Work on ServiceNow Core, ITSM (Incident, Problem, Change), ITOM (CMDB, Discovery), and HAM (Hardware Asset Management) modules.
Develop and customize Service Portals and Catalogs (Service Catalog, Record Producers, Order Guides).
Write and maintain JavaScript code for customizations including business rules, client scripts, UI actions, and script includes.
Manage the end-to-end implementation and development lifecycle within the ServiceNow platform.
Troubleshoot and resolve issues related to workflows, integrations, and performance.
Ensure system stability and scalability by implementing best practices in ServiceNow development.
Collaborate with cross-functional teams for continuous improvement of ServiceNow processes.
Participate in ServiceNow upgrades and patching to ensure smooth functioning of all environments.
Maintain documentation for all processes, configurations, and customizations.
Stay updated on the latest ServiceNow releases and features.
Qualification
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Required
5+ years of hands-on experience working with ServiceNow, including design, development, and administration.
Proven experience in providing process-driven solutions on the ServiceNow platform.
Strong understanding of Core ServiceNow modules, including ITSM, ITOM, and HAM.
Experience working with Service Portal and Catalogs.
Proficient in JavaScript for developing scripts and customizing workflows within ServiceNow.
Must be a self-starter capable of managing tasks independently and taking ownership of projects.
ServiceNow CSA (Certified System Administrator) and CAD (Certified Application Developer) certifications are mandatory.
Preferred
Experience with ServiceNow integrations (REST, SOAP) and data imports.
Familiarity with Flow Designer, Orchestration, and Automated Test Framework (ATF).
Experience with DevOps and CI/CD pipeline integration in ServiceNow.
Benefits
Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
Paid holidays
Eligible for paid bereavement leave and jury duty
Supplemental Healthcare coverage
Company-paid Employee Only basic life insurance and accidental death and dismemberment coverage
Company
UST
UST is a Digital Transformations Solutions Provider.
10,001+ employees
Funding
Current Stage
Late StageTotal Funding
$250MKey Investors
Temasek Holdings
2018-06-27Private Equity· $250M
Leadership Team
Krishna Sudheendra
Chief Executive Officer
Alexander Varghese
Chief Administrative Officer & COO
Recent News
Indus Business Line
2024-10-24
Indus Business Line
2024-10-17
Business Standard India
2024-06-03
Company data provided by crunchbase
