Vertisystem · 10 hours ago
Developer
Maximize your interview chances
Insider Connection @Vertisystem
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Provide solid design expertise and be responsible for the architecture, design, development and implementation of ServiceNow projects and enhancements.
Work closely with business analysts and process owners to finalize designs for ServiceNow initiatives.
Demonstrated expertise in ServiceNow applications (ITSM, CSM, ITOM, ESM and IRM).
Develop complete and functional workflows, business rules, reports and other ServiceNow automated solutions against requirements provided.
Proven ability with Business Rules, Client Scripts, UI Policies, Flow Designer, ACLs, Script Includes, and UI Scripts.
Expertise with REST/SOAP APIs to integrate ServiceNow with other solutions.
Identify trends, prioritize root cause analyses queues, finalize preventive actions and collaborate with the other delivery teams to prioritize development effort for periodic releases.
Perform unit testing of developed solutions.
Assist in deploying updates and new configurations to the production environment following the company's change management processes.
Document all development and maintenance work to ensure knowledge transfer and system maintainability.
Contribute to the creation and maintenance of user guides and training materials.
Provide basic support for the ServiceNow platform, resolving incident tickets and fulfilling service requests.
Assist in troubleshooting and resolving issues reported by end-users.
On the rare occasion, be available for on-call remediation if a critical incident impedes our Customer Service Management tool, since Pure Storage has a 24x7 business. This responsibility is shared across the team.
Collaborate with team members, process owners, and other stakeholders to understand requirements and achieve project goals.
Attend and participate in team meetings and collaborative planning activities.
Influence and positively impact productivity, efficiency, and customer(employee) satisfaction levels and enhance the organization’s reputation amongst stakeholders.
Conduct regular reviews with stakeholders to develop, enhance and enforce continuous service improvement standards/plans. Measure and report their effectiveness on an ongoing basis.
Participate in training and educational opportunities to enhance knowledge and skills.
Contribute ideas and feedback for process and system improvements. Leverage automation to simplify repeatable processes.
Perform regular code reviews, ensuring proper coding, conformance to standards and best practices established, including performance, security, reliability, scalability, extensibility and quality standards.
Adhere to the organization's IT policies, procedures, and standards.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
BS degree in Information Systems, Computer Science or equivalent.
Must have 2+ years of proven track record as a ServiceNow/Developer with a deeper understanding of ServiceNow development best practices and trends.
Must have hands-on implementation experience of ServiceNow ITSM, CSM and/or ITOM.
Must have hands-on experience with ServiceNow Customizations, Code Promotion, Data Migration, ACL, Assignment/Business Rule, Workflow, Flow Designer, UI Policy/Action, Client Script, Transform Maps, Update Sets, Integration with 3rd party systems, etc.
Preferred
Graduate degree in Computer Science or a related field, or MBA a plus.
ServiceNow Certified Application Developer certification is a plus
Company
Vertisystem
Vertisystem is a staffing, engineering and IT professional services firm.
H1B Sponsorship
Vertisystem has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (6)
2022 (5)
2021 (6)
2020 (16)
Funding
Current Stage
Growth StageTotal Funding
unknown2024-06-10Acquired
Company data provided by crunchbase