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Company

Original Job Post

DXC Technology · 5 days ago

ServiceNow Lead CoE SME

New Jersey, United States

Full-time

Onsite

Senior Level

$114K/yr - $212K/yr

9+ years exp

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Hiring Manager

Patricia Costa

Insider Connection @DXC Technology

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Responsibilities

Coordinates product planning and support on larger highly complex projects typically involving multi-product customer environments, where design is highly complex, to ensure client business needs are met

Analyzes customer business requirements, product market opportunities and the competitive landscape to develop and ensure that products meet customer needs. Ensures that appropriate company resources are assigned to projects to complete tasks according to plan. Establishes milestones and deliverables and coordinates completion of the various aspects of the product deliverables

Estimates time frames and quality and quantity of resources required to implement project; develops plans incorporating project variables to ensure that project is completed in a cost effective manner. Establishes criteria concerning deliverability, performance, maintenance, design and costs to deliver product. Coordinates product lifecycle as necessary to ensure client needs are met

Engages in negotiating agreements with vendors in support of product marketing objectives

Collaborates with various personnel to identify potential uses for products and technologies and marketing strategies to ensure that product meets business needs. Works closely with and provides subject matter expertise to functional architects to ensure that product design and deployment meet client and company guidelines. Identifies issues or concerns and provides advice and counsel regarding alternative courses of action

Develops and recommends specific marketing and sales positioning information and collateral. Evaluates and responds to market changes to ensure product success

Identifies and recommends products, technologies and vendors that meet the budgetary constraints of the projects/programs. Acts as a liaison between clients and company; provides insight and advice to customers concerning applicability of specific products/technologies

Informs management of considerations involved in selecting technology vendors and provides information on best practices, innovations and trends for products to ensure that company products meet competitive market demands

Provides insight and advice to customers concerning applicability of specific products/technologies to ensure clients make informed decisions regarding company products and services. Identifies alternative solutions or approaches to support client needs

Provides leadership and work guidance to less experienced personnel

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Information technology product managementSoftware developmentTechnical supportConsultingSalesMarketingProduct development life cycleTechnology architectureMainframesScheduling softwareClient business requirementsTechnology requirementsProgramming designCoding languagesRelational databasesMentoringProblem solvingLeadershipCommunicationOrganizationTeamwork

Required

Bachelor's degree or equivalent combination of education and experience

Nine or more years of experience in information technology product management, software development, technical support, or consulting

Experience working in sales and marketing of technical products, and families of technologies

Experience working with the product development life cycle and business processes as they impact overall product plans

Experience working with technology architecture, mainframes, scheduling software, and other related technologies

Experience working with client business and technology requirements and company software and hardware products and services

Experience working with development tools, processes, approaches and/or techniques

Experience working with programming design, programming concepts and coding languages

Strong organization skills to balance and prioritize work

Strong analytical, problem solving and decision making skills

Leadership skills

Strong communication skills to communicate with clients, support personnel and management

Ability to work independently and as part of a team

Ability to work with relational databases

Ability to mentor and direct work of less experienced specialists and other team members

Willingness to travel

Preferred

Master's degree in marketing or business administration, or related field preferred

Benefits

Health insurance

Dental insurance

Vision insurance

Employee wellness program

Life insurance

Disability insurance

Retirement savings plan

Paid holidays

Paid time off

Company

DXC Technology

Glassdoor

3.6

DXC Technology is an IT and consulting services company that offers insurance software, security, and application development services.

Founded in 2017

Ashburn, Virginia, USA

10,001+ employees

https://www.dxc.com

H1B Sponsorship

DXC Technology has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (74)

2022 (224)

2021 (129)

2020 (183)