ConfigureTek · 14 hours ago
ServiceNow Platform Architect
United States
Full-time
Remote
Senior Level
4+ years exp
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Hiring Manager
Ricky S.
Insider Connection @ConfigureTek
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Responsibilities
Lead the practice area by providing delivery support, guidance and best practices
Scope and validate engagements by ensuring the SOWs are in line with expectations and delivery capabilities
Understand & advise impact & scope of plugins coming into the environment
Liaise between the sales and delivery organization with regards to scope
Proactively manage health scans and other platform assessments
Contributes to the IT strategy and ensures alignment with architectural strategy and business goals
Act as a client escalation point of contact within the areas of focus
Develop best practices methodology within areas of expertise
Delivery of consulting services to install, configure, and integrate software products from ServiceNow
Pre-Sales functions which include supporting sales teams with demos, webinars, solutioning, scoping and other such discussions.
Conduct workshops with clients to articulate the value of the solution
Develop custom software solutions as required through scripting and software development
Prepare technical documentation as specified in customer contracts and as internally required
Support the development and growth of the services delivered by ConfigureTek
Qualification
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Required
Deep expertise in one or more of the ServiceNow modules such as HRSD, SecOps, CSM, GRC, ITOM or others
Strong consulting and implementation backgrounds within their areas of expertise
Experience in the pre-sales processes
Expertise with writing and scoping SOWs within their areas of focus
Ability to drive client presentations to showcase technical and consulting value as well as business and ROI value
Strong communication skills including written, verbal and interpersonal
At least 5 years of IT software consulting experience
4-7 years’ experience supporting or implementing ServiceNow products
Proven expertise with pre-sales, scoping, best practices and consulting within the areas of focus
Strong verbal, written and interpersonal communication skills
Numerous implementations under their belt and able to rely on deep experience and expertise within their areas of focus
Expertise with CMDB and ITIL
Company
ConfigureTek
Configuretek is a computer software company located in Mississauga.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Rohit Viswanadha
Founder & CEO
Company data provided by crunchbase
