127 applicants

Company

Alcor Solutions, Inc. · 2 days ago

ServiceNow SPM Consultant

United States

Contract

Remote

Senior Level

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AdviceCloud Data Services

Growth Opportunities

H1B Sponsor Likely

Hiring Manager

Imran Kazi

Insider Connection @Alcor Solutions, Inc.

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Responsibilities

Working with process owners and Subject Matter Experts to gather requirements, write stories for enhancement and defect requests, and test solutions to ensure delivery of a high-quality product

Facilitate sprint planning sessions and backlog management, focusing on prioritizing most valuable work, while promoting Agile principles

Build testing scenarios and facilitate testing with subject matter experts/process owners for semi-annual releases

Assist with company on-boarding and standing up new modules/features releases

Identifying opportunities for improvement and automation of business processes

Provide input to governance model for SPM including writing process-related material

Facilitate training and SPM-related knowledge sharing events for the Enterprise

Provide industry best practice recommendations to global customers

Review and prioritizes backlog items as per business needs

Demonstrates knowledge and expertise in IT Business Management standards, methodology and processes and maintains knowledge as technology and best practices evolve

Provides communication, education, guidance, mentoring, and of IT Business Management strategy expertise to customers and team members

Participates in meetings and works with customers as appropriate to maintain working knowledge of practices operations and needs

Keeps abreast of current and emerging technology in both hardware and software as related to their domain

Other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNow platformIT Business ManagementAgile principlesBusiness process analysisProject managementITIL Service ManagementServiceNow AdministratorSPM Suite CertificationTraining facilitationBusiness relationship buildingMentoringDocumentation

Required

Experience building strong business relationships cross functionally

Experience influencing and challenging peers and stakeholders to drive to a common goal/solution

Experience working with and communicating complex problems and solutions

Experience managing, prioritizing, and maintaining concurrent projects while providing realistic delivery dates and managing customer expectations

Experience with business process analysis or design

Experience working with IT systems

Experience working with stakeholders to solicit and capture requirements

Bachelor's degree

Preferred

ITIL Service Management

ServiceNow Administrator

SPM Suite Certification

Company

Alcor Solutions, Inc.

Alcor Solutions Inc.

Founded in 2008

La Mirada, California, USA

201-500 employees

https://www.alcortech.com/

H1B Sponsorship

Alcor Solutions, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (3)