Be an early applicantLess than 25 applicants

Company

NBCUniversal · 1 day ago

ServiceNow Staff Software Engineer

Englewood Cliffs, NJ

Full-time

Remote

Lead/Staff

$130K/yr - $190K/yr

8+ years exp

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BroadcastingMedia and Entertainment

H1B Sponsor Likely

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Responsibilities

Perform architecture, design, development and configuration of a variety of areas including, but not limited to Service Portal, Service Catalog, Incident, Problem, Change, Knowledge, Release / SDLC, Asset Management, Configuration Management (CMDB), Project, Timecards, Mobility, Reporting & Performance Analytics.

Collaborate with a global team to scope and design solutions for documented business and technical needs, with an emphasis on / preference for minimizing customization.

Design technical solutions to address complex requirements, evaluate alternate solutions, identify the best option, and implement the solution.

Design, develop and configure workflows, forms, scripts, and underlying logic using Scrum / Agile methodologies.

Formulate and implement a quality assurance strategy, with solutions for unit, system integration, regression, and user acceptance testing.

Create and execute automated test scripts using ServiceNow’s Automated Test Framework (ATF).

Develop detailed architecture, design and coding standards for the development teams to follow. Lead design and code walkthroughs.

Deploy the solution in Production and provide post go-live hypercare.

Analyze, troubleshoot, and remedy identified system issues.

Participate actively in automation efforts on the platform.

Establish the creation of standard artifacts, best practices, standards and learning plans.

Participate in the agile process to resolve technical impediments and assist in user story definition and sizing.

Coach and oversee the activities of ServiceNow Development resources based offshore.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNow architectureServiceNow developmentIT Service ManagementAgile methodologiesHTMLCSSJavaScriptREST APIsShell ScriptingCMDBOAuth 2.0GraphQLIdentity ManagementSingle Sign-OnServiceNow certificationsITIL CertificationGitDevOps Practices

Required

Requires a bachelor’s degree in Computer Science, Information Technology or related areas. In lieu of Bachelor’s degree, extensive familiarity with the field’s concepts, practices and procedures is required

8+ years of experience working with IT Service Management solutions in an enterprise environment

6+ years of ServiceNow architecture, design, development, implementation, and configuration experience

Strong understanding of the ServiceNow Application Suite covering ITSM, ITOM and ITBM areas

Experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, REST, Jelly, etc.)

Strong grounding in fundamentals of web application development (identity, security etc.)

Experience working with Shell Scripting and Mid Server Service Administration

Solid understanding of the Common Services Data Model (CSDM) and CMDB Identification and Reconciliation Engine (IRE) for data ingestion

Experience working with structured data, schema and databases

Experience integrating internal and external (SaaS based) applications using RESTful APIs, OAuth 2.0 and GraphQL

Exposure to Identity Management and Single Sign on/Active Directory integrations

Experience with Agile and Scrum development approaches

Ability to understand complex business needs and adapt appropriately

Ability to learn and adapt to new technologies applicable to the ServiceNow platform

Preferred

Certified ServiceNow Master Architect or Certified ServiceNow Developer or Certified ServiceNow Implementation Specialist or Certified ServiceNow Administrator

ITIL v3 or ITIL 4 Certification or equivalent practical experience

Relevant software development certifications

Experience maintaining version control systems (Git etc.)

Experience with Automation and DevOps Practices

Comfortable leading in both technical and organizational contexts

Ability to communicate effectively both written and verbally to stakeholders and developers

Ability to build effective cross-functional relationships in support of delivering enterprise-wide solutions

Ability to execute within a fast-paced agile process

Experience working with large global / multinational corporations

Benefits

Medical, dental and vision insurance

401(k)

Paid leave

Tuition reimbursement

A variety of other discounts and perks

Company

NBCUniversal

Glassdoor

4.0

NBCUniversal is a media company that provides entertainment and news development, production, distribution, and marketing services. It is a sub-organization of Comcast.

Founded in 1912

New York, New York, USA

10,001+ employees

https://www.nbcuniversal.com/

H1B Sponsorship

NBCUniversal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (32)

2022 (87)

2021 (44)

2020 (50)