NBCUniversal · 4 hours ago
ServiceNow Staff Software Engineer
Englewood Cliffs, NJ
Full-time
Remote
Lead/Staff
$130K/yr - $190K/yr
8+ years exp
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Responsibilities
Perform architecture, design, development and configuration of a variety of areas including, but not limited to Service Portal, Service Catalog, Incident, Problem, Change, Knowledge, Release / SDLC, Asset Management, Configuration Management (CMDB), Project, Timecards, Mobility, Reporting & Performance Analytics.
Collaborate with a global team to scope and design solutions for documented business and technical needs, with an emphasis on / preference for minimizing customization.
Design technical solutions to address complex requirements, evaluate alternate solutions, identify the best option, and implement the solution.
Design, develop and configure workflows, forms, scripts, and underlying logic using Scrum / Agile methodologies.
Formulate and implement a quality assurance strategy, with solutions for unit, system integration, regression, and user acceptance testing.
Create and execute automated test scripts using ServiceNow’s Automated Test Framework (ATF).
Develop detailed architecture, design and coding standards for the development teams to follow. Lead design and code walkthroughs.
Deploy the solution in Production and provide post go-live hypercare.
Analyze, troubleshoot, and remedy identified system issues.
Participate actively in automation efforts on the platform.
Establish the creation of standard artifacts, best practices, standards and learning plans.
Participate in the agile process to resolve technical impediments and assist in user story definition and sizing.
Coach and oversee the activities of ServiceNow Development resources based offshore.
Qualification
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Required
Requires a bachelor’s degree in Computer Science, Information Technology or related areas. In lieu of Bachelor’s degree, extensive familiarity with the field’s concepts, practices and procedures is required
8+ years of experience working with IT Service Management solutions in an enterprise environment
6+ years of ServiceNow architecture, design, development, implementation, and configuration experience
Strong understanding of the ServiceNow Application Suite covering ITSM, ITOM and ITBM areas
Experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, REST, Jelly, etc.)
Strong grounding in fundamentals of web application development (identity, security etc.)
Experience working with Shell Scripting and Mid Server Service Administration
Solid understanding of the Common Services Data Model (CSDM) and CMDB Identification and Reconciliation Engine (IRE) for data ingestion
Experience working with structured data, schema and databases
Experience integrating internal and external (SaaS based) applications using RESTful APIs, OAuth 2.0 and GraphQL
Exposure to Identity Management and Single Sign on/Active Directory integrations
Experience with Agile and Scrum development approaches
Ability to understand complex business needs and adapt appropriately
Ability to learn and adapt to new technologies applicable to the ServiceNow platform
Preferred
Certified ServiceNow Master Architect or Certified ServiceNow Developer or Certified ServiceNow Implementation Specialist or Certified ServiceNow Administrator
ITIL v3 or ITIL 4 Certification or equivalent practical experience
Relevant software development certifications
Experience maintaining version control systems (Git etc.)
Experience with Automation and DevOps Practices
Comfortable leading in both technical and organizational contexts
Ability to communicate effectively both written and verbally to stakeholders and developers
Ability to build effective cross-functional relationships in support of delivering enterprise-wide solutions
Ability to execute within a fast-paced agile process
Experience working with large global / multinational corporations
Benefits
Medical, dental and vision insurance
401(k)
Paid leave
Tuition reimbursement
A variety of other discounts and perks
Company
NBCUniversal
NBCUniversal is a media company that provides entertainment and news development, production, distribution, and marketing services. It is a sub-organization of Comcast.
10,001+ employees
H1B Sponsorship
NBCUniversal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (32)
2022 (87)
2021 (44)
2020 (50)
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-29Acquired· undefined
Leadership Team
Jeff Shell
CEO
Stephen Burke
Chief executive officer
Recent News
GlobeNewswire News Room
2024-11-19
Company data provided by crunchbase
