Be an early applicantLess than 25 applicants

Company

Outreach · 6 hours ago

Services Architect (Professional Services Team) (copy)

New York, NY

Contract

Remote

Entry, Mid Level

$140K/yr - $215K/yr

2+ years exp

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Artificial Intelligence (AI)CRM

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Insider Connection @Outreach

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Responsibilities

Partner with internal Outreach teams to discover and understand the prospect's situation and the challenges that they are experiencing

Align with RVPs and AEs to develop account strategies, ensuring alignment between the desired software outcomes & necessary consulting to ensure customer outcomes

Partner with Account Managers to develop and showcase offerings for existing clients to support their ongoing value realization and/or expansion plans

Work with a variety of prospect stakeholders to understand their existing processes and craft solutions using Outreach, ranging from Executive level presentations to Technical owner discussions and validations

Provide your prospects with insights and learnings from your vast experience in helping customers improve their business / sales development processes

Translate prospect use cases into actionable plans and solutions with the Outreach application and help demonstrate the path to ROI

Collaborate with our pre-sales and technical teams to manage any technical items needed in their evaluation and ultimately expand those technical items into full project proposals

Share field learnings with internal teams, contributing to Sales, Marketing, Product, and Success teams

Assist with pipeline planning, forecasting, contracts, and project prep in partnership with Services Operations

Assist other Solutions Architects in the execution of the above responsibilities

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SalesImplementation ServicesConsultingProject ManagementOutreach platformSaaS servicesSalesforceChange ManagementSales strategiesSales Engagement PlatformsCollaboration skillsProblem-solving mindsetTechnical presentations

Required

2 to 4 years in sales, selling customized services (implementation, consulting, development and enablement, etc.).

Familiarity with SaaS services organizations and experience selling into complex, global enterprises; extra benefit if you are someone comfortable with selling into different segments and traditional lines of business.

Knowledge of Outreach platform and its capabilities to address core business needs.

Strong understanding of Implementation Services alongside Project Management, Change Management, and consulting in global and mid-market organizations.

Proven success in team-based selling; plus, the ability to identify and drive revenue opportunities to meet and exceed quarterly and annual targets.

Strive to be at the top of the leaderboard, and constantly look for ways to optimize their craft.

Ability to tailor presentations to both executive and technical audiences.

Strong organizational skills and work ethic, with a passion for delivering high-quality work on behalf of customers.

Demonstrated ability to quickly learn new technology and communicate its business value.

Collaborative, problem-solving mindset with a resourceful approach to closing opportunities.

Familiar with Salesforce/other CRMs, sales strategies, processes, and development methodologies.

A team player dedicated to rising all tides with a great energy and enthusiasm.

Preferred

Bachelor’s degree or equivalent work experience.

Passion for designing Service Selling processes that scale across the Professional Services organization.

Thorough understanding of the challenges a global organization faces when implementing a new technology and how to help them manage change.

Familiar with common sales tools (SFDC, DiscoverOrg, RingCentral) as well as Sales Engagement Platforms.

Ability to break down ambiguous problems into concrete, manageable components and think through optimal solutions.

Enjoy 'getting your hands dirty' by digging into complex operations.

Strong communication and collaboration skills; open to input from other team members and departments; driving towards the most robust strategy.

Benefits

Generous medical, dental, and vision coverage for full-time employees and their dependents

Flexible time off

401k to help you save for the future

Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military

A parental leave program that includes not just extended time off but options for a paid night nurse, and a gradual return to work

Infertility/ assisted reproductive services benefit

Employee referral bonuses to encourage the addition of great new people to the team

Plus, unlimited snacks and beverages in our kitchen

Company

Outreach

Glassdoor

2.9

Outreach is a sales engagement platform that uses AI for predictive analytics as it relates to sales.

Founded in 2014

Seattle, Washington, USA

1,001-5,000 employees

https://www.outreach.io

H1B Sponsorship

Outreach has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (7)

2022 (27)

2021 (22)

2020 (5)