Avantor · 1 day ago
Services Operations Specialist
Remote - California
Full-time
Remote
Mid Level
$25/hr - $30/hr
3+ years exp
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Responsibilities
Perform all duties associated with operations of Site Services.
Lead and coordinate the team's efforts to perform tasks related to fulfilling customer requirements.
Work closely with management to complete projects such as Standard Operating Procedures, Scopes of Work, Standard Work, On-The-Job Training, and other assorted tasks along with direct customer interfacing relative to job functions.
Interface directly with customer Point-of-Contact, purchasing directors, facility directors and plant managers etc. to procure lab supplies and material.
Utilize Avantor and customer computer systems: SAP, Inventory Manager, Chemical Manager and/or other customer specific applications.
Train Avantor Lab and Production Services associates on all service offerings.
Provide SAP Support (Full customer services, credit rebills, invoice scrubbing).
Modify and maintain quality metrics and key performance indicators.
Manage a budget related to expense reports.
Meet revenue, TOE, safety, performance and quality goals and objectives
Create programs for enhanced service efficiencies.
Perform other duties as assigned.
The Service Operations Specialist supports multiple facilities and/or customers in a strategic geographic area and may perform the job functions of Inventory Coordinators, Inventory Technicians, Material Handlers, Glass Washers when scheduled vacations, leave and /or emergency situations occur. The Coverage Specialist responsibilities are within a designated territory, although secondary back up responsibility requires travel outside the designated territory.
Qualification
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Required
A high school diploma or GED is required for this position.
A valid driver's license and transportation are required.
The candidate must be able to travel outside California up to 25% of the time.
Preferred
Having an Associate's degree or undergraduate degree in a business or science-related field would be a plus.
3-5+ years of experience in inventory control, procurement, shipping and receiving, or inside sales is preferred.
Certifications such as IATA, DOT, OSHA Right to Know, IMDG, Forklift, and Hazwoper are also a plus.
Experience with VWR/Avantor products and services, as well as cross-referencing and inside sales, is preferred.
Benefits
Medical, Dental, Vision and Wellness programs (eligible for medical coverage on day 1)
Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
Critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance
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Company
Avantor
Avantor is a provider of mission-critical products and services to customers in the life sciences and applied materials industries.
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-05-17IPO· undefined
2010-08-01Private Equity· undefined
Leadership Team
Michael Stubblefield
President and Chief Executive Officer
Allison Hosak
Senior Vice President, Global Communications
Recent News
2024-11-20
2024-10-18
Company data provided by crunchbase
