Lamb Weston · 5 hours ago
Settlement Analyst
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Comp. & Benefits
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Responsibilities
Develop and maintain relationships with extended business functions within Lamb Weston and be the first point of contact for escalation on dispute resolution.
Act as a liaison between extended business functions, customers and the Associate Settlements Analysts
Validate disputes in SAP and ensure they are properly reconciled.
Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
Complete periodic account reviews of settlements volume with sales or external customers.
Develop, lead, and execute projects for dispute trends or issues.
Support team with any questions as well as helping backup Other Duties, Analytics and Projects as assigned to support the business.
Make business decisions that are financially responsible, accountable, and justifiable in accordance with SOX audit compliance, organization policies, and organization procedures.
Able to think critically and use resources available to handle more complex and/or detailed customer issues escalated from associate settlement analysts.
Coordinate with internal and external stakeholders for missing information required to conduct monthly touch points with customers or sales team on optimization, timely claims, trends, and any other relevant topics or concerns.
Qualification
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Required
Bachelor’s degree in finance, accounting, or a related field preferred.
3-5 years accounts receivable, credit, collections and/or trade or non-trade deduction resolution experience required.
Research, strong problem-solving, mathematical, and analytical skills
Excellent written and verbal communication skills
Ability to maintain confidentiality
Proficiency with Microsoft Office, analytics, and ability to quickly learn and utilize multiple systems and draw appropriate conclusions.
Ability to manage multiple priorities or projects
Ability to work independently and as a team player, be organized, and plan ahead
May require presentations to Sales, internal departments, and customers.
Benefits
Health Insurance Benefits - Medical, Dental, Vision
Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
Well-being programs including companywide events and a wellness incentive program
Paid Time Off
Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
Family-Friendly Employee events
Employee Assistance Program services – mental health and other concierge type services