Cognizant · 5 hours ago

SF Data cloud solution architect (Remote)

Bridgewater, NJ

Full-time

Remote

Mid, Senior Level

$100K/yr - $160K/yr

6+ years exp

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ConsultingIndustrial Automation

No H1B

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Responsibilities

Define the technical architecture and solutions to help customers realize their customer experience strategies.

Audit and assess the maturity of a customer’s CX technology stack and provide improvement recommendations.

Design marketing or CX technology stack transformation roadmaps for scale.

Optimize and consolidate technology stacks.

Provide best practice guidance on data management and integrations.

Lead discoveries, gather technical requirements, and execute solutions based on system best practices and platform limitations.

Qualification

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Salesforce Data CloudDigital marketing capabilitiesCX technology stack designData modelingSalesforce certificationStack optimizationMarketing analyticsAPIsIntegrationsAgile practicesSalesforce Einstein Analytics CertificationMachine LearningR Language

Required

6+ years architecting for customer experience.

Salesforce certification for Data Cloud Consultant, with certifications for Marketing Cloud and CRM highly recommended.

Working knowledge of key digital marketing capabilities – customer identity/context, data management, marketing analytics, marketing automation and orchestration, decision engines/offer engines/personalization, multi-channel activation, customer engagement.

High level understanding of service based use cases, trends, and insights.

Experience with auditing and assessing the maturity of a customer’s CX technology stack and ability to provide improvement recommendations.

Experience with designing marketing or CX technology stack transformation roadmaps for scale.

Experience with stack optimization and consolidation.

Experience with complex data structures, data modeling and databases (typical marketing, sales, service data and data structures). Ability to provide best practice guidance on data management and integrations (APIs, file-drops, etc.).

Demonstrated track record in learning new technologies quickly.

Experience leading discoveries, gathering technical requirements, and executing a solution based on system best practices, platform limitations, and client ability to maintain.

Excellent communication skills, written, verbal and interactive when online.