Cognizant · 9 hours ago

SF Data cloud solution architect (Remote)

Bridgewater, PA

Full-time

Remote

Mid, Senior Level

$100K/yr - $160K/yr

6+ years exp

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ConsultingIndustrial Automation

No H1B

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Responsibilities

Define the technical architecture and solutions to help customers realize their customer experience strategies

Improve customer’s current state and address their future growth and scale

Audit and assess the maturity of a customer’s CX technology stack

Provide improvement recommendations

Design marketing or CX technology stack transformation roadmaps for scale

Optimize and consolidate technology stacks

Provide best practice guidance on data management and integrations

Lead discoveries and gather technical requirements

Execute a solution based on system best practices, platform limitations, and client ability to maintain

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Salesforce Data CloudCustomer experience architectureData managementData modelingSalesforce certificationMarketing analyticsMarketing automationAPIsCX technology stack transformationAgile practicesJIRAAzure DevOpsSalesforce Einstein Analytics CertificationMachine LearningR Language

Required

6+ years architecting for customer experience.

Salesforce certification for Data Cloud Consultant, with certifications for Marketing Cloud and CRM highly recommended.

Working knowledge of key digital marketing capabilities – customer identity/context, data management, marketing analytics, marketing automation and orchestration, decision engines/offer engines/personalization, multi-channel activation, customer engagement.

High level understanding of service based use cases, trends, and insights.

Experience with auditing and assessing the maturity of a customer’s CX technology stack and ability to provide improvement recommendations.

Experience with designing marketing or CX technology stack transformation roadmaps for scale.

Experience with stack optimization and consolidation.

Experience with complex data structures, data modeling and databases (typical marketing, sales, service data and data structures). Ability to provide best practice guidance on data management and integrations (APIs, file-drops, etc.).

Demonstrated track record in learning new technologies quickly.

Experience leading discoveries, gathering technical requirements, and executing a solution based on system best practices, platform limitations, and client ability to maintain.

Excellent communication skills, written, verbal and interactive when online.