Burlington Stores, Inc. · 2 days ago

Shortage Control Lead

Auburn Hills, MI

Full-time

Onsite

Senior Level

$12/hr - $12/hr

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Insider Connection @Burlington Stores, Inc.

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Responsibilities

Provide an effective deterrent to dishonest behaviors throughout the store by demonstrating a command presence through role modeling impression of control, following dress code in the company issued vest and earpiece, demonstrating a positive demeanor, strong posture, and an energetic greeting

Maintain a safe and secure store for customers and associates with a strong attention to detail, ability to multi-task, strong communication, and aligned partnership with store leadership

Enthusiastically engage with every customer and associate in areas of the store with the highest risk for shortage. These interactions are positive, respectful, and promote a strong impression of control and best in class customer service

Display a strong working knowledge of top shortage areas and support programs designed to identify and reduce theft

Gather and document indicators of external theft and share with store and field leaders. Network with local law enforcement as directed and support evidence gathering to address large scale or organized retail crime or repeat theft incidents

Support store manager by providing internal controls and operational oversight including conducting associate package/bag, monitoring point of sale transactions, conducting store audits, and promoting Asset Protection programs

Provide leadership with onboarding and ongoing support of associate training in shortage reduction programs and processes

Assist store leadership in the preparation and execution of the semi-annual inventory process and developing action plans to reduce shortage

Role-model behaviors that demonstrate safety is a top priority

Highly disciplined in managing stressful situations and address unsafe practices at every opportunity

Qualification

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Store shortage reduction programsTheft reduction programsGathering indicators of theftInternal controlsOperational oversightInventory processUnsafe practicesInitiative participationAttention to detailMulti-taskingCommunicationFlexibilityPositive attitudeConfidenceCommand presenceEngagementRespectful mannerLeadershipDisciplineStress managementCommunity impactWorkplace diversity