DLH Corporation ยท 2 days ago
Sister Study Interviewer (Part-time Temp)
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Technology Information and Internet
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Responsibilities
Conduct telephone interviews as instructed following all survey protocols.
Maintain documentation of all telephone study contacts and results of each call.
Review interviewing materials and CATI screens prior to making the call.
Organize and turn in completed work in the designated area at the end of each shift.
Maintain confidentiality of the data collection at all times.
Maintain good attendance.
Read verbatim and record data accurately.
Follow TRC rules and regulations.
Communicate with Shift Coordinator and implement study changes.
Record time sheets accurately and in a timely manner.
Perform additional duties as instructed.
Qualification
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Required
Good telephone skills necessary.
Must speak clear and intelligent English.
Must be able to present materials in a neutral and friendly manner.
Must have a professional and positive attitude.
High school diploma or GED.
Preferred
For Bilingual (Spanish-speaking), must be fluent speaking, reading and writing, in both English and Spanish.
Previous telephone survey and/or call center experience (phone customer service work) preferred.
Medical terminology knowledge and previous experience with medical and/or health research is a plus.
Company
DLH Corporation
DLH solves health and national security challenges through digital transformation, science, research and development, and systems engineering.