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Clearway Pain Solutions · 2 days ago
Site Manager
Frederick, MD
Full-time
Onsite
Mid Level
3+ years exp
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Responsibilities
Primarily acts as a Front Desk Representative and/or Medical Assistant.
Performs job in accordance with Company Mission, vision and goals.
Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
Organizes all administrative functions and is responsible for efficient day-to-day functioning of related staff.
Is responsible for staff schedules and ensuring coverage in the absence of a staff member.
Schedules for appropriate overage and utilization of support staff.
Clearly defines each administrative staff member’s job responsibilities.
Assists staff members through coaching, mentoring and other development activities.
Completes administrative and clinical personnel evaluations.
Establishes and maintains an environment that promotes and supports professional practices and standards.
Serves as a role model in leadership abilities, applications of principles of teaching, management and effective communication.
Complies with established best practices and policies/procedure.
Acts as a patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient’s physical or mental wellbeing, safety or dignity.
Possess the ability to recognize and initiate the correction of problem areas.
Oversees the proper handling of patient medical records, as required under HIPAA regulations.
Ensures that all appointments are scheduled appropriately and adhere to the applicable internal policies and procedures.
Ensures patient balances are collected.
Promotes smooth interaction with other departments and fosters good interdepartmental relations.
Responsible for ordering necessary office supplies.
Creates, reviews and manages daily reporting.
Ensures all reports are accurately submitted/distributed in a timely manner.
Cross trains all staff to ensure effective coverage during absences.
Keeps doctors schedule and schedule for office.
Effectively handles patient complaints in a timely and appropriate manner.
Ensures that time cards are accurate for payroll and ensures all timecards are reviewed/approved by staff and the Office Manager by appropriate deadlines.
Works with senior management to develop, implement, and monitor effective work.
Attends operations meetings, as necessary.
Follows instructions; responds to management direction; accepts personal responsibility for actions, performance and results; keeps commitments; completes tasks on time or notifies appropriate person with alternate plan.
Balances team and individual responsibilities; exhibits objectivity and openness to others’ views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone’s efforts to succeed.
Independently works though situational issues and uses problem solving skills to achieve desired outcome.
Communicates routinely with manager.
Performs other duties as assigned.
Qualification
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Required
High School Diploma or GED AND three (3) years medical office management experience; OR an equivalent combination of education and experience.
Knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
Excellent written and oral communication skills, including exceptional customer service.
Establish and maintain effective working relationships with doctors, clinical staff, other co-workers, and the public.
Work individually as well as within a team.
Follow both verbal and written instructions.
Work a flexible schedule.
Respond with patience and understanding during stressful conditions related to patient health and emergent situations.
Multi-task and prioritize.
Demonstrate extreme attention to detail.
Strong organization skills.
Problem-solving and reasoning skills.
Meet predefined quality standards.
Maintain and project a professional attitude and appearance at all times.
Working knowledge of the healthcare field and medical specialty, as well as medical terminology.
Preferred
Bachelor’s Degree from an accredited college or university.
Four (4) years of prior experience working in a medical practice.
One (1) year of prior experience working with an Electronic Medical Record (EMR).
The employee must have reliable transportation.
Travel for this position may be required up to 40%.
Work assignments could be in any of the Company’s locations.
Company
Clearway Pain Solutions
Clearway Pain Solutions is a leading pain management medical practice focused on relieving pain, restoring function and renewing quality of life for our patients.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2018-01-01Acquired· by NexPhase Capital
Leadership Team
Damean Freas
Chief Executive Officer
Recent News
2024-04-08
2023-12-23
Company data provided by crunchbase
