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Team Remotely Inc ยท 2 days ago
Site Reliability Engineer
Boston, MA
Full-time
Onsite
Entry, Mid Level
$58K/yr - $68K/yr
1+ years exp
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Responsibilities
Apply SRE principles to maintain the reliability, availability, and performance of software systems.
Automate deployment processes, configuration management, and CI/CD pipelines to streamline software development and delivery.
Planned and assisted with the migration of Windows and Linux-based machines to containerized machines.
Plan and assist with the overall Disaster Recovery (DR) of the infrastructure and operations (InfraOps).
Manage and maintain software infrastructure, ensuring proper configuration, security, and scalability.
Perform system administration tasks, monitor system performance, troubleshoot issues, and apply necessary fixes.
Act as a versatile problem solver, filling gaps in team knowledge and expertise to ensure smooth and efficient software operations.
Facilitate smooth team and project transitions, providing guidance, training, and support for development teams to manage their infrastructure independently.
Develop a reliability rating system to assess team and project performance, collecting and analyzing metrics to evaluate adherence to best practices.
Respond quickly and effectively to critical incidents, conducting post-incident reviews to identify root causes and implement preventive measures.
Develop and maintain automation tools and scripts to improve operational efficiency.
Identify performance bottlenecks and implement optimizations to enhance system response times and resource utilization.
Stay up to date with the latest industry trends, technologies, and best practices related to SRE, DevOps, and infrastructure management.
Collaborate effectively with cross-functional teams and communicate technical concepts and recommendations clearly to both technical and non-technical stakeholders.
Implement a reliability-based release management process, allowing teams with higher reliability scores to perform quick and frequent releases.
Proactively identify potential issues and implement preventive measures to reduce incidents and outages.
Implement observability practices to detect abnormal behaviors in the software and collect information for effective problem resolution.
Set and monitor critical metrics to gain insights into system reliability, including latency, traffic, errors, and saturation levels.
Establish Service-Level Objectives (SLOs) and measure Service-Level Indicators (SLIs) to assess the quality-of-service delivery and reliability.
Planned, participated, and managed on-call rotations to ensure prompt response to reported software issues.
Utilize incident response tools to categorize the severity of reported cases and handle them promptly.
Implement configuration management tools to automate software workflows and enhance team productivity.
Qualification
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Required
1 year experience as a Site Reliability Engineer
Experience troubleshooting and resolving technical issues
Experience with automation of deployment processes, configuration management, and CI/CD pipelines
Experience with Windows and Linux-based machines migration to containerized machines
Experience with Disaster Recovery (DR) of infrastructure and operations (InfraOps)
Experience in system administration, performance monitoring, issue troubleshooting, and fixes application
Experience in developing automation tools and scripts for operational efficiency
Knowledge of performance optimization and system response time enhancements
Knowledge of industry trends, technologies, and best practices related to SRE, DevOps, and infrastructure management
Ability to collaborate with cross-functional teams and communicate technical concepts clearly to both technical and non-technical stakeholders
Experience in implementing observability practices and setting critical metrics for system reliability
Experience in establishing Service-Level Objectives (SLOs) and measuring Service-Level Indicators (SLIs)
Experience in managing on-call rotations and utilizing incident response tools
Experience in implementing configuration management tools for software workflows
Preferred
Experience with setting up and maintaining cloud infrastructure
Experience in designing incident response procedures and post-incident review processes
Experience in designing automation tools for task streamlining and team productivity improvement
Certifications related to SRE, DevOps, or infrastructure management
Company
Team Remotely Inc
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11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
