Volpara Health · 1 month ago

Site Reliability Engineer

United States

Full-time

Remote

Entry, Mid Level

$130K/yr - $150K/yr

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Responsibilities

Develop, maintain, and support CI/CD processes and environments to ensure frequent and timely production releases.

Perform and monitor production system deployment as required by each product pod’s release cycles, possibly during evenings or weekends and as frequently as every 2-week sprint.

Develop and maintain disaster recovery procedures and perform required annual tests. Perform periodic monitoring and auditing of data backups and replications required for the DR process.

Participate in regular standups in the assigned product pod.

Work with other pod members to continually improve system monitoring, issue detection, and rapid service restoration with a focus on maintaining and improving the reliability and availability of all customer-facing production systems.

Investigate and develop tools and processes and integrate them to improve the reliability, stability, efficiency, security, and cost of our products & services.

Aid and guide Installation Engineering and Customer Support teams to enable them to install, configure and support our products efficiently and effectively.

Reduce manual, repetitive SRE and product pod related work as much as possible, using automation.

Manage Software-as-a-Service on behalf of customers inclusive of provisioning, deployment, configuration, ongoing maintenance, monitoring, and alerting.

When training is complete, serve on a 24/7 on-call roster to address any critical customer issues after-hours.

Create and maintain documentation of required processes so that it can be used effectively for knowledge transfer and as evidence for audit and compliance purposes.

Maintain SRE-related source code, adhering to quality and version management standards.

Manage operational incidents, run blameless Post Incident Reviews, and drive problem-management activities.

Enforce the company standards of application logging, monitoring, and release processes.

Architect, maintain, and streamline our automated build and release pipelines.

Create and maintain scripts, playbooks, standard operating procedures, and tools to monitor, investigate, and resolve issues with products and services.

Support pod members in developing and running automated tests.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AzureCI/CD toolsPowerShell scriptingSQL LanguageGitInformation Security standardsContainer repositoriesInfrastructure as CodeC# developmentITIL Framework

Required

Experience in Azure or alternate cloud architecture.

Experience with continuous build, release & deployment systems for Azure environments with Windows and Linux for .NET web-based applications: AzureDevOps, Jenkins, GitHub or similar CI/CD tools.

Strong scripting skills including PowerShell, especially in an Azure environment, and optionally Linux/bash scripting.

Working knowledge of SQL Language (MSSQL).

Strong knowledge of source control management tools, (Git)