Vertafore · 2 days ago
Site Reliability Engineer I
Wonder how qualified you are to the job?
Maximize your interview chances
Business DevelopmentInformation Technology
H1B Sponsorship
Insider Connection @Vertafore
Responsibilities
Build knowledge on how the application works, its underlying architecture, and data relationships.
Address support escalations from Customer Support and Technical Support.
Debug and correct application configurations, code, database queries, and data to restore an incident.
Collaborate with the product owner and product manager for any solutions that require product development engagement.
Apply reverse engineering to troubleshoot the issue.
Automate support processes.
Collaborate with SaaS Operations and development team to ensure proactive monitoring, high availability, and performance of products for the best customer experience.
Take ownership of root cause analysis to resolve problems permanently.
Create and maintain runbooks that outline development support procedures.
Collaborate with others to innovate and implement solutions to optimize product and team performance.
Participate in projects as required.
Communicate solutions effectively to technical and non-technical teams.
Comply with standard processes and security policies when implementing solutions.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
BS/MS degree in Computer Science, Engineering, or established professionals with relevant experience
Exposure to Microsoft Windows and Microsoft .NET frameworks
Exposure in writing database queries on SQL Server or equivalent database platforms
Coding and scripting skills such as programming using C#, PowerShell, Python, or other relevant languages
Candidate without Windows or Linux experience must demonstrate a keen interest and self-motivated to pick up new technology
Flexible in working extended hours on occasions or as required
Preferred
Basic knowledge to navigate on Linux environment is preferred
Exposure in the insurance industry is desired but not mandatory
Company
Vertafore
Vertafore offers software and essential information to address business challenges within the insurance industry.
H1B Sponsorship
Vertafore has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (5)
2022 (28)
2021 (20)
2020 (15)
Funding
Current Stage
Late StageTotal Funding
unknown2020-08-13Acquired· by Roper Technologies ($5.35B)
1999-12-01Private Equity· Undisclosed
Recent News
2024-04-03
Company data provided by crunchbase