Guidewire Software · 3 days ago
Site Reliability Engineer III
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Enterprise SoftwareInsurTech
Insider Connection @Guidewire Software
Responsibilities
Work with development teams to troubleshoot and resolve issues, minimizing customer impact
Develop and maintain automated runbooks to manage issues proactively
Apply engineering principles and automation to enhance our operating environments
Monitor and improve the reliability and performance of applications on the Guidewire Cloud platform
Use your software engineering expertise to optimize systems and reduce manual toil
Document incidents and develop processes to prevent future occurrences
Stay current with industry trends, tools, and best practices in site reliability engineering
Foster a culture of innovation, learning, and continuous improvement
Participate in on-call rotations to ensure the availability and reliability of our services
Qualification
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Required
Experience with designing and implementing SLI's, SLO's, and Error Budgets
Familiarity with application performance monitoring (APM) and telemetry tools to maintain expected service levels for applications
Experience troubleshooting and debugging distributed systems on cloud infrastructure
Experience with CICD pipelines within K8S and legacy ecosystems
Experience creating monitors, dashboards, and synthetic transactions in monitoring tools like Datadog
Experience deploying and managing scalable infrastructure within AWS and Kubernetes ecosystems using Terraform and other cloud-native approaches
Experience with infrastructure configuration management using tools such as GitOps, Puppet, or Ansible
Understanding of AWS cloud networking and security, with some hands-on experience remediating infrastructure vulnerabilities
Proficiency with Linux system administration and the ability to program/script using Python, Go, Java, shell, or equivalent
Preferred
SRE Certification in one or more categories
AWS Certification in one or more categories
Experience with SQL, database administration, data pipelines, performance tuning, and schema design
Familiarity with pipelining tools such as Team City, Bitbucket Pipelines, Jenkins, or GitHub Actions
Exposure to open-source distributed data processing frameworks such as Hadoop, Apache Spark, AWS RedShift, etc
Company
Guidewire Software
Guidewire Software provides core back-end systems software to the global property, casual and worker's compensation insurance industry.
H1B Sponsorship
Guidewire Software has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (51)
2022 (120)
2021 (116)
2020 (139)
Funding
Current Stage
Public CompanyTotal Funding
$24.75M2012-01-25IPO· nyse:GWRE
2008-03-28Series C· $0.75M
2007-09-20Series C· $24M
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2024-04-17
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