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Company

Kemper · 9 hours ago

SIU Field Investigator (Los Angeles area)

Los Angeles, CA

Full-time

Remote

Mid Level

$28.80/hr - $47.93/hr

3+ years exp

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ConsumerFinancial Services

No H1B

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Responsibilities

Attends necessary training schools and participates in training to develop and improve skills, develops contacts and meets state regulatory educational requirements.

Investigates files by using appropriate field, computer and telephone investigative techniques and provides appropriate documentation of actions in a thorough timely manner.

Maintains a diary system on all assigned files. Diary system is to be worked so that the tempo is sufficient to assure prompt and timely recommendations.

Prepares necessary reports for state fraud bureaus and cooperates with state agencies as required by law and management. Keeps the Special Investigation Unit and field managers advised of all critical situations.

Reports findings of all investigations and makes recommendations to the responsible manager or other designee in a timely manner to facilitate prompt decisions.

Develops and maintains contacts with other special investigative units and fraud related organizations.

Acquires and maintains current knowledge in all appropriate jurisdictions regarding changes in law to ensure operations are within proper parameters established by law.

Qualification

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Insurance claims investigationInvestigative techniquesLegal expertiseDigital photo metadataMicrosoft OfficeSocial networking for investigationsFraud Claims Law SpecialistCertified Insurance Fraud InvestigatorCertified Fraud ExaminerFederal agencies

Required

Three years of insurance claims investigation experience or professional investigation experience with law enforcement agencies; or

Five years of professional investigation experience involving economic or insurance related matters; or an authorized medical professional to evaluate medical related claims.

College Degree or equivalent work experience.

Must have a working knowledge of Digital photo and document metadata and have experience with using the internet and social networking for investigative purposes.

The candidate must possess knowledge of the principles of casualty insurance and the auto casualty claims adjustment process.

Investigative and legal expertise needed for this position.

Must have excellent communication skills and thorough working knowledge of Microsoft office applications.

Must demonstrate a thorough knowledge of the workings of related state and federal agencies.

The SIU investigator must possess oral and written communications skills and promote a favorable company image to the public.

A valid driver’s license and clean driving record is required.

Applicants must have the ability to travel throughout the Los Angeles area.

Preferred

Completion of the NICB Basic and/or Advanced Academies and the Reid Interviewing and Interrogation Courses are desirable.

Fraud Claims Law Specialist (FCLS) or Fraud Claims Law Associate (FCLA) designations and Certified Insurance Fraud Investigator (CIFI) or Certified Fraud Examiner (CFE) designations are preferred.