Smartwool · 7 hours ago
Smartwool & icebreaker: Sales Manager, East Coast Region
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Responsibilities
Plan, forecast, and deliver territory revenue performance utilizing a comprehensive suite of data tools.
Develop effective relationships with sales agencies and representatives, key and regional accounts, and channel/industry stakeholders.
Present and sell brand product lines and brand marketing initiatives at sell-In meetings, leading brand-driven communication.
Track and communicate regional orderbook progress to forecasts.
Field account and agency requests, evaluate, make recommendations, respond, and act.
Problem solve account and agency challenges using available tools, interdepartmental relationships and communication, and your critical thinking skills to improve customer experience.
Provide support and brand representation to agency and account stakeholders.
Communicate brand, sales, and marketing news and initiatives to regional sales force.
Gather and communicate brand, product, and market feedback and insights.
Utilize data derived from analysis of customer sales and orderbooks to optimize sales processes, enhance customer engagement, and contribute to the overall growth and success of the organization.
Monitor and track open orders to ensure optimized fulfilment and delivery to customers.
Assist in coordinating bulk order conversion processes, ensuring accurate order entry and fulfilment.
Anticipate, forecast, and deliver monthly/quarterly orderbook on behalf of the region with credit, customer service, and operations.
Identify and communicate orderbook risks and opportunities to the team.
Contribute to and co-host sales events, sales meetings, trade shows, customer engagement meetings, and promotional activities including planning, administrative, logistical, physical, and team support.
Contribute to buying group, channel, and strategic partner relationships.
Support closeout sales channel.
Qualification
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Required
5+ years of experience in a sales or related field in the outdoor industry or with reasonable outdoor industry exposure.
Passion for the Smartwool and icebreaker brands and the categories we represent.
Confident communication – oral, presentation, and written.
Relationship-builder – collaborative with and curious about others.
Dedicated team player with service orientation.
Analytical thinker with penchant for problem solving.
Proficiency in MS Office, especially Excel.
Fluent in English.
Preferred
A bachelor’s degree is nice to have but we are most interested in your total experience and professional achievements in customer service, retail sales, wholesale sales, account management, operations, order management, or related fields.
Any additional foreign languages considered as a plus.
Benefits
Medical
Dental
Vision
401(k)
Company
Smartwool
Extraordinarily comfortable SmartWool® socks & apparel: High performance Merino hiking, skiing, outdoor sport, running, walking, cycling
Funding
Current Stage
Growth StageRecent News
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