Glammatic · 1 day ago
Social Media Manager
United States
Full-time
Remote
Entry, Mid Level
2+ years exp
Maximize your interview chancesSoftware Development
Hiring Manager
Charlene Rex-Waller
Insider Connection @Glammatic
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Onboard New Clients: Guide new clients through the onboarding process, introducing them to Glammatic’s services, tools, and expectations.
Create Tailored Strategies: Develop personalized social media strategies based on each client’s brand, goals, and target audience.
Client Education: Help clients understand the social media management process, setting clear expectations for communication, content creation, and review cycles.
Collaborate with Clients: Work closely with clients to gather initial content ideas, brand guidelines, and objectives, ensuring strategies align with their business goals.
Lead and support a team of 5+ content creators, providing guidance on the content creation process and training on best practices for optimizing social media engagement.
Share actionable tips, tricks, and new techniques with content creators, helping them improve their efficiency and creativity.
Stay up-to-date with AI features and social media tools, incorporating new methods to streamline workflows and enhance content quality.
Foster a collaborative and supportive environment, encouraging knowledge-sharing and continuous growth as the team expands.
Review content created by the team, ensuring it aligns with each client’s brand voice, quality standards, and social media objectives.
Use a detailed content review checklist to evaluate captions, hashtags, locations, and CTAs for each post, providing constructive feedback.
Track revisions and status updates through Monday.com, ensuring timely completion of content batches across all accounts.
Manage content review for up to 30 clients, with each client taking up to an hour weekly.
Oversee the external content review process by sending content batches for client approval and incorporating feedback efficiently.
Provide clients with timely updates, reminders, and clear communication, ensuring a seamless experience.
Shadow team members initially, then gradually take on direct client interactions once internal processes are mastered.
Use Cloud Campaign to analyze social media metrics, focusing on engagement, reach, interactions, and link clicks.
Offer clients actionable recommendations based on engagement data, such as content improvements and growth opportunities.
Continuously monitor client profiles to identify ways to support growth through fresh photography, content adjustments, and strategic guidance.
Qualification
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Required
2 years in social media management, with at least 1 year in a leadership or team management role.
Proficiency with Monday.com, Slack, Cloud Campaign, and Facebook Meta Business Suite.
Experience mentoring creative team members, providing constructive feedback, and promoting a culture of growth.
Ability to interpret engagement data and provide strategic, actionable insights to clients.
Strong ability to manage client relationships, lead onboarding processes, and present strategies clearly.
Strong time management and organizational skills, able to manage a high volume of content reviews, client onboarding, and communication.
Preferred
Experience in the beauty/salon industry.
Benefits
Flexible remote work environment
Opportunities for growth in a dynamic, collaborative team
Training and professional development in emerging AI and social media tools
A role in a company committed to quality content and outstanding client service
Benefits for full-time employees
Company
Glammatic
We help established salons use their online presence to find their dream clients with no effort.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Ameet Kallarackal
CEO & Cofounder
Company data provided by crunchbase
