Be an early applicantLess than 25 applicants

Company

Mastrics · 3 hours ago

Software Development Engineer, Amazon Connect

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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IT Services and IT Consulting

No H1B

Security Clearance Required

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Responsibilities

Own code end-to-end from design to development

Work closely with senior technical leaders within the team

Implement AWS Connect

Proficiency with declarative Salesforce development, including but not limited to objects, Flows, process builders, lightning app builder, approval processes and communities

Experience with Call Center implementations leveraging Service Cloud, Service Console, Service Cloud Voice, Salesforce Knowledge and Case Management

Demonstrate self-motivation and the ability to grasp concepts quickly

Functional knowledge of Salesforce data structure and understanding of how to leverage the tool to meet complex process and reporting requirements

Ability to work across multiple projects/priorities while maintaining sound development practices to ensure the quality delivery of enterprise solutions

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AWS ConnectSalesforce developmentService CloudLightningApexForce.com APIsMuleSoftGitLabGitHubJenkinsSonarQubeCheckmarxAgile methodologiesDevSecOps methodologies

Required

U.S. Citizen

Bachelor's degree and at least 5 years of experience

Eligible to obtain and maintain a government security clearance

Experience implementing AWS Connect

Proficiency with declarative Salesforce development, including but not limited to objects, Flows, process builders, lightning app builder, approval processes and communities

Experience with Call Center implementations leveraging Service Cloud, Service Console, Service Cloud Voice, Salesforce Knowledge and Case Management

Proven knowledge and practical application of Salesforce development, including but not limited to Lightning, Apex, force.com APIs and decision-making skills

Demonstrate self-motivation and the ability to grasp concepts quickly

Functional knowledge of Salesforce data structure and understanding of how to leverage the tool to meet complex process and reporting requirements

Ability to work across multiple projects/priorities while maintaining sound development practices to ensure the quality delivery of enterprise solutions

Preferred

Experience with Federal Government customers and contracts

Knowledge and experience with Agile and DevSecOps methodologies

Experience with MuleSoft

Experience with GitLab, GitHub, Jenkins, SonarQube, Checkmarx

Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce

Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision

Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Teams, face-to-face)

Take initiative to recommend process improvements and demonstrate creative thinking