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Company

Original Job Post

Ford Motor Company · 2 days ago

Software Engineer - Salesforce Marketing Cloud

United States

Full-time

Remote

Senior Level

6+ years exp

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Responsibilities

Deliver Salesforce solutions on Marketing Cloud, Data Cloud, and other related technology platforms

Play technical SME role on projects to design Marketing Cloud Solutions, provide technical walk-throughs to other developers and client feature owners

Provide technical leadership on projects by providing necessary guidance to junior team members to follow Salesforce best practices

Accountable for Marketing Cloud technical delivery - Build, System Testing handover/co-ordination, Tech. documentation and deployment activities

Support Product Managers in reviewing features/user-stories, convert functional requirements to technical requirements, estimate user stories, plan team capacity and work closely with PM to finalize iteration scope

Ability to analyze/identify gaps in functional/business requirements, discuss with functional and business product owners on required changes that aligns with the Marketing Cloud and Salesforce product stack and architecture

Leverage integrations between Salesforce, Marketing Cloud, and external applications using REST, SOAP APIs, oAuth and Single Sign-On.

Leverage Non-production environments, and migrate changes from lower environments to production environment(s).

Define solution and configuration review methodology, perform independent reviews and certify metadata developed by self and other junior team members on the project.

Manage technical risks and issues as well as cross dependencies with other teams. Communicate effectively with internal teams and client to address technical design and functional gaps.

Ability to effectively debug and resolve technical issues and/or defects which may be reported as a result of faults in the production system.

Assist in writing technical approach and design documentation as required.

Works closely with the Product Managers to include continuous technical improvement in the Product Line roadmap

Collaborates with other Product Anchors to reduce complexity across the portfolio, enhance interoperability between services, and make key design decisions across the portfolio.

Ensures engineering excellence (e.g. best practices and quality) is achieved within product group.

Clearly communicate technology strategy and vision to team members and internal and external stakeholders

Innovate and operate with an iterative, agile and user-centric perspective

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Marketing CloudSales CloudData ManagementData ModelingSolution DesignIntegrationSalesforce TechnologiesMuleSoftProblem-SolvingCommunicationPrioritizationOwnershipData cloudTechnical team leadAgile development methodology

Required

6+ years of overall experience in Marketing Cloud implementation in Sales Cloud and Service.

Experience in a Data Management role, using Conceptual Data models, Logical Data models, High level Design & Low-Level Design.

Experience with Marketing Cloud solution design, development, and integrations with other Salesforce products

Lead solution design, architecture, and delivery for enterprise-level projects

Interact directly with client stakeholders and business end users to analyze their business

Proven ability to effectively prioritize workload and meet deadlines

Strong working knowledge of Salesforce relevant technologies: Marketing Cloud, Data Cloud, MuleSoft, and other Salesforce ecosystem products and solutions

Excellent spoken and written communication skills with ability to present ideas in a clear manner to non-Salesforce teams

Strong sense of ownership with the motivation to build and maintain operational excellence

Salesforce Certifications