Allstate · 5 hours ago
Software Engineer Senior Consultant I
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Responsibilities
Participates in daily standups
Participates in retrospectives to gather feedback and derive actionable items to improve the team and the product
Participates in executing the strategy, keeping the customer needs and wants in mind
Supports software products in user environments
Participates in knowledge sharing, and contributes to the overall growth of the collective knowledge of the team
Performs complex problem solving and assistance on diverse software applications and hardware systems
Performs diverse technical assistance, documents findings, and performs maintenance duties in support of a large unit
Investigates & troubleshoots production issues, including deviations in KPIs utilize information in tools to further isolate the source of errors and effectively direct troubleshooting efforts.
Utilizes multiple tools to monitor the health of each platform and, when incidents are detected, take action to mitigate through first touch resolution or escalating to respective service owners.
Takes ownership of Incident & problem management for the platforms/products, including communications, documentation, and bridge facilitation with the goal to minimize customer impact
Identifies alerting & monitoring gaps and assist responsible teams to close gaps by taking action and/or through feedback loop
Identifies opportunities for automated remediation of common platform issues and assist in development of remediation scripts when possible
Works with development and other teams to drive constant improvement in reliability, operability, performance
Qualification
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Required
A college degree or equivalent experience in Computer Science or similar field, including a solid understanding of Computer Science fundamentals
3 or more years of full stack software engineering, developing and implementing systems at scale
Experience in responsive web front end / single page application development including recent experience with React.js or Angular.js
Knowledge in one of the server-side web application frameworks and languages like Java, Spring boot, Spring Framework, etc.
Source Control Management (preferably Git/GitHub)
Experience and knowledge in developing/consuming REST APIs including tooling for documentation or other APIs experience
Actual experience developing continuous integration, continuous delivery and continuous deployment pipelines for distributed apps (including use of Jenkins, Artifactory, Gradle)
Java coding (Java 8 or higher) background including familiarity with the following tools: Webservices, Spring Framework, Microsoft SQL Server or MongoDB
Strong verbal communication and collaboration skills
Preferred
Experience working as a Level 3 Production Support for medium to high complex applications is a plus
Experience using API gateways a plus
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Recent News
The Mercury News
2024-12-09
2024-12-06
2024-12-05
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