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Company

One Inc · 4 hours ago

Software Implementation Consultant

United States

Full-time

Remote

Mid Level

$85K/yr - $105K/yr

4+ years exp

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FinanceFinancial Services

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Configure payment platform features

Communicate API contract information to customers and assist them with understanding our API structure

Produce the following artifacts as needed:

Functional Requirements

Use Cases

Process Flows

Integration Diagrams

Extract requirements from customers by coordinating and running face-to-face and web-conferencing interviews

Document requirements, nuances, and solution to be implemented

Provide subject matter expertise to internal and external stakeholders

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs

Successfully engage in multiple initiatives simultaneously

Work independently with stakeholders to define concepts, review specifications, solicit feedback, and obtain approval for specifications

Work in tandem with the project manager to coordinate deliverables and communicate updates

Work with developers and QA to understand and coordinate technical requirements and design

Complete high-level testing to ensure solution is functioning per requirements

Willingness to travel up to 25% of the time to customer and other locations in the United States.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer-facing experienceSaaS experienceRequirements gatheringRESTful API experiencePayments experienceImplementation experienceSOAP API experienceInsurance experienceQA experienceJIRA/ConfluenceProject Management experienceAGILE DevelopmentSCRUM methodologyUI mockupsWire framing mockupsAbstract thinkingFocused

Required

4 Year degree or equivalent experience

Bachelor’s Degree in Business, Computer Science, MIS or equivalent experience is required

4+ years of recent experience in a SaaS environment is required

Experience gathering, creating and managing requirements is required

Experience building UI mockups & wire framing mockups is required

Experience working on third party integrations, REST APIs

Customer-facing experience is required.

Self-starter with a proactive approach to problem-solving

The ability to identify and map the solution to meet our customers’ business requirements

Excellent verbal and written, communication skills and the ability to interact professionally with a diverse group of executives, managers and subject matter experts

Abstract thinking, critical thinking, & problem-solving capabilities

Ability to influence, compromise, and negotiate to solve true customer needs

Detail oriented

Excellent project prioritizing skills

Self-learning, motivated, focused

The ability to quickly learn new concepts and products

Willingness to travel up to 25% of the time to customer and other locations in the United States.

Preferred

AGILE Development & SCRUM methodology experience

Insurance industry experience is highly desired, including policy management and digital payment

Benefits

Medical, dental, and vision insurance

401(k) plan

A commitment to a solid work/life balance

A policy of promoting from within whenever possible

Company

One Inc

We understand how paramount the customer experience is to a carrier's success.

Founded in 2012

Folsom, California, USA

501-1000 employees

https://www.oneinc.com

H1B Sponsorship

One Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (2)

2022 (1)

2021 (6)

2020 (7)