Peraton · 4 hours ago

SolarWinds System Administrator

United States

Full-time

Remote

Mid, Senior Level

$66K/yr - $106K/yr

5+ years exp

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U.S. Citizen Only

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Responsibilities

Serve as the Subject Matter Expert (SME) on SolarWinds and other Open-Source Monitoring products.

Work directly with the System Admin and Network Team to support the operations and maintenance of the customer's environment.

Oversee the daily SolarWinds execution and maintain an expert view of the current IT infrastructure.

Configure SolarWinds to meet the specific needs of the organization.

Use SolarWinds to monitor the performance and availability of network and systems.

Update and maintain the SolarWinds platform to ensure it is running smoothly and efficiently.

Provide SolarWinds expertise at levels of installation and testing & tunning.

Provide training and support to other users on the proper use of SolarWinds.

Collaborate with other IT professionals to develop and implement strategies for improving network and system performance using SolarWinds.

Act as Point of Escalation for any critical outages of the SolarWinds Monitoring System, including but not limited to, resolving availability issues, restoration of failed systems, and invoking disaster recovery procedures, during BCP invocation.

Provide mentoring and coaching to Level 1 and Level 2 engineers.

Participate in team reviews.

Provide service improvements/enhancements by using the full capabilities of Solarwinds, which include, but are not limited to, automation of routine activities, optimization of resources.

Participate in capacity planning and capacity improvements.

Provide Tier 3 Level Support on tickets escalated by level 2 engineers.

Keep stakeholders updated through SOP, on business-critical incidents.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

SolarWinds expertiseSystem AdministrationIT infrastructure experienceSolarWinds Certified ProfessionalNetworking maintenanceSecurity operations knowledgeFirewall operations experienceWintel operations supportUnix experienceLinux experienceITIL 4 certificationTeamwork skillsSelf-starter ability