Jobs for Humanity · 2 days ago

Solution Architect

San Francisco, CA

Full-time

Onsite

Senior Level

$148K/yr - $163K/yr

5+ years exp

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Responsibilities

Create and deliver technical enablement on product platform features to customers as well as providing consultative advice & recommendations on specific implementation use cases

Identify and propose comprehensive solution designs to complex business problems after running customer discovery sessions

Keep abreast of Contentful product developments and synthesize these into best practices, workshops & enablement materials for our customers

Create prototypes or code examples to facilitate customer onboarding and to support projects

Maintain a foundational understanding of technologies related to Contentful as well as staying up to date with industry trends

Continuously seek, synthesize and communicate customer product feedback to our Product Management, Engineering, and Marketing teams

Support engagement managers on quoting and scoping of SOWs

Partner with Sales, Customer Success Managers and Solution Engineers, to ensure a successful customer experience with Contentful

Continuously improve your professional skills through activities such as training, reading and seeking mentorship from others

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical-consultantSolution-engineerImplementation-engineerAPI-firstRESTGraphQLSaaSMicroservices-based-architecturesMonolithic-architecturesJavascript-ES6RubyNode.js.NETSwiftJavaPythonPHPJS/React-frameworksNextJSNuxtJSRemixVueAngularWeb-rendering-technologiesHybrid-renderingStatic-Site-GenerationISRGatsbyContent-management-systemsHeadless-CMS-architecture

Required

At least 5 years-experience in a similar customer-facing role, for example in a technical consultant, solution engineer or implementation engineer role at an API-first (REST, GraphQL) SaaS company.

Professional experience working on projects that utilize microservices-based architectures and transitions away from monolithic architectures.

Developer skills in any of the following: Javascript ES6, Ruby, Node.js, .NET, Swift, Java, Python or PHP

Experience with modern JS/React frameworks: NextJS, NuxtJS, Remix, Vue or Angular. Understanding of web rendering technologies; Server-side, client-side, hybrid rendering and Static Site Generation including ISR (eg. Gatsby)

Professional experience with content management system(s) and a solid understanding of headless CMS architecture & best practices for building content-driven applications

Bachelor’s Degree or equivalent experience (Engineering, Computer Science, or a related field)

Comfortable working in a fast-paced environment with multiple customer engagements at once

Strong interpersonal, presentation and persuasion skills with the ability to build diverse relationships and influence technical and non-technical audiences

The ability to work both autonomously and with a team to drive customer results.