Sonio · 1 day ago
Solution Engineer US
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Artificial Intelligence (AI)Health Care
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Responsibilities
Conduct technical evaluations of client needs.
Prepare and execute implementation/integration plans.
Provide support for edge installation and configuration.
Serve as the main technical point of contact for clients.
Provide level 2 technical support to resolve incidents.
Collaborate closely with the Product Specialist and Account Manager to ensure customer success.
Qualification
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Required
Minimum of 5 years of experience in a technical role, ideally with exposure to software engineering principles.
Ability to understand our solution end-to-end and support clients in resolving incidents.
Strong understanding of how basic web technologies work and a successful experience with Web APIs and their functions.
Ability to run SQL queries in relational databases.
Exposure to at least one programming language from the following: Python, Ruby, Go, JavaScript, Rust, Elixir, Java, C, C++.
Ability to interact with clients confidently and provide clear, empathetic technical support.
Strong communication skills, empathy, patience, and a proactive attitude.
Ability to work independently, manage deadlines, and handle pressure when necessary.
Preferred
Experience in the Healthcare industry
Already have an experience as a solution engineer
Have DICOM, HL7/FHIR experience
Company
Sonio
Sonio is an AI-based support platform for fetal ultrasound, helping practitioners analyze and diagnose congenital malformations.
Funding
Current Stage
Growth StageTotal Funding
$30.17MKey Investors
European Innovation Council
2024-05-08Acquired
2023-07-11Series A· $14.32M
2022-12-21Seed· $7.96M
Recent News
2024-06-04
2024-06-04
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