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Company

Motorola Solutions · 13 hours ago

Solution Specialist (US Remote)

Arizona, United States

Full-time

Remote

Mid Level

3+ years exp

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Cyber SecurityTelecommunications

Growth Opportunities

No H1B

Security Clearance Required

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Responsibilities

Provides workflow investigation and advice to customers on how products in the Motorola Solutions Software Enterprise portfolio can be integrated into an agency.

Helps an agency identify how to use the products and leverage the features.

Enable product features to achieve the agency's desired outcomes.

Shows an agency how a product fits into their agency workflow and/or helps them amend their workflow to support usage of the new software tools.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Public Safety experienceUser adoption strategiesMotorola products knowledgeBusiness analysisData collection processesPublic Safety operationsPublic Safety policies understandingTechnical software understandingRequirements management

Required

Process and solution expert with Public Safety experience

Expertise in implementing strategic goals and driving user adoption

Knowledge of Motorola products and solutions

Ability to understand and educate others on end-to-end workflows and demonstrate the value of software within the workflow

Business analysis experience

Ability to work with customers to streamline processes related to data collection and data retrieval

Knowledge of and experience in strategic, tactical, intelligence, and operations of Public Safety Agencies including Police, Emergency Services, Dispatch, Crime Analysis, Records, Jail, and overall business operations

Excellent communication skills - written and verbal

Understanding of Public Safety policies and procedures

Technical understanding of how software products work end-to-end

Good time management and organization

The ability to work closely with others as part of a team

Proven leadership skills

Proven experience in managing requirements

Must be able to travel 25% - 50% through the US

3+ years experience in one of the following: Public Safety, Business Analysis, Field Service, CAD- Computer Aided Dispatch, Record Management Systems, and/or Jail Applications

Must be able to obtain background clearance as required by government customer

Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.