Aionic Digital · 4 days ago
Solutions Analyst
Washington, DC
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
Requirements Gathering: Work with stakeholders to gather, understand, and document requirements needed to bring solutions to life
Analysis: Analyze business processes and workflows with the objective of finding out how they can be improved or automated via both operational processes and/or rules based system design
Communication: Serve as the main point of contact between business stakeholders and the IT department. The successful Solutions Analyst should be comfortable leading meetings, working sessions and solution design workshops
Documentation: Create detailed documentation for designed solutions, including data models, process flows, functional design, BPMN 2.0, and user guides
Training and Support: Provide training and ongoing support to users of the implemented solutions
Valuation and Optimization: Continuously evaluate the efficiency of existing systems and recommend innovative solutions for potential improvements
Collaboration: Work collaboratively with various departments to implement the designed solutions
Limited travel may be required based upon the specific client needs, and may vary project to project
Qualification
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Required
Bachelor’s degree in Business Administration, Computer Science, or a related field
At least 5 years of experience in a similar role. Experience at a technology services or software company required
Track record of successful client service projects in mobile application design, ecommerce, customer experience, content management, loyalty, infrastructure replacement or website implementation
Strong technical background with an ability to understand and design complex systems
Exceptional analytical and problem-solving skills
Excellent verbal and written communication skills with experience presenting to C-suite level stakeholders
Strong leadership and organizational skills
Ability to adapt to changing business needs and technology landscapes
Meticulous attention to detail and ability to work independently
Benefits
Health, dental, and vision insurance
401k with company matching
Paid time off
Remote or hybrid work options
Office equipment / telecom reimbursement
Professional development opportunities
Company
Aionic Digital
Aionic Digital, with its focus on software development and systems integration, is uniquely positioned to leverage its industry experience to develop practical solutions combined with expert consulting to maximize the value of its clients' investments.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Mark Barrett
Co-Founder
Company data provided by crunchbase
