Smartcat · 1 day ago

Solutions Architect - USA

United States

Full-time

Remote

Mid Level

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Information TechnologySoftware

Growth Opportunities

No H1B

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Responsibilities

Within the first three months you will become familiar with the product and its capabilities, as well as the technical challenges and requirements of our clients. You will be able to deliver technical demos and prepare responses to technical questions, questionnaires, RFIs and RFPs. You’ll also be able to provide localization and technical support for the sales team while effectively qualifying our opportunities and supporting our technical buyers

You will work with our sales teams to engineer value for our customers, identify customer pain points that can be solved through our technology and the best localization processes

You will support technical sales processes and help close deals, providing quotes and proofs of value (POVs) sometimes outside the product's current capabilities

You will work with our clients to produce SOWs and ensure the best client onboarding for our customers

You will also be expected to provide regular feedback to our product teams on our clients' needs and opportunities for innovation

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Technical presales experienceLocalization engineeringSaaS environmentLocalization workflowsComplex problem troubleshootingTechnical communicationData-driven decision makingTeamworking skillsFeedback openness

Required

Strong technical presales experience, ideally within a SaaS environment

Advanced technical skills, including the ability to understand and troubleshoot complex technical problems and to design and implement custom solutions

A background in localization, with a deep understanding of localization workflows and processes and knowledge of localization engineering, including experience with localization tools, formats, and best practices

Strong research and analytical skills, with the ability to identify and analyze technical challenges and opportunities

Excellent communication skills, including the ability to communicate technical concepts and solutions to both technical and non-technical stakeholders

Strong negotiation and influencing skills, with the ability to manage client expectations and to effectively persuade stakeholders

Excellent teamworking skills, with the ability to collaborate effectively with colleagues and clients in a fast-paced, dynamic environment

A data-driven approach with the ability to justify decisions using concrete metrics

Integrity and full commitment

Growth mindset

Readiness to work in a highly intense startup environment requiring extreme focus, a strong sense of ownership, and persistence to breakthrough

Openness to constructive feedback and the opinions and ideas of others