Keyfactor · 22 hours ago
Solutions Architect
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
Maximize your interview chancesEnterprise SoftwareIdentity Management
No H1B
U.S. Citizen OnlySecurity Clearance Required
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Responsibilities
Assist our customers in designing, implementing and taking full advantage of Keyfactor solutions by:
Partnering with Keyfactor Sales to ensure the customer is delivered the best solution possible
Leading design workshops with customers and documenting solution designs for customer approval
Ensuring customers prepare their personnel, systems and processes to take full advantage of Keyfactor solutions
Act as the primary technical point of contact to deliver Keyfactor solutions efficiently and effectively by:
Implementing Keyfactor solutions using a collaborative approach that improves adoption with our customers
Ensuring that our customer’s requests are addressed quickly and to our customers’ satisfaction
Identifying and mitigating risks related to technical solution design and/or client sentiment
Partner with cross-functional internal teams to promote continuous improvement by:
Working with Keyfactor Product teams to identify new feature requests and report bugs
Actively contributing to the improvement of service delivery processes and methodologies by raising pain points, proposing solutions, and championing new initiatives
Mentoring and coaching junior team members and providing technical guidance
Ensuring knowledge gained while implementing customer solutions is relayed across Professional Services
Increasing team efficiency by documenting common architectures and solutions
Qualification
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Required
Minimum 5 – 7 years of experience in customer-facing technical roles within large enterprise IT environments (via services delivery, consulting, or employment)
Strong and effective communication skills with the ability to communicate at both a technical and business level with technical staff and/or executives
Flexibility and ability to thrive within a dynamic, rapidly growing company
Advanced time management and prioritization skills, with experience managing competing priorities
Proven ability to manage complex technical projects and resolve critical customer issues.
Familiarity with Public-Key Infrastructure (PKI), digital certificates, and cryptography
Experience deploying and configuring Enterprise Certificate Authorities
Experience with DevOps and automation tools (Ansible, Bash, Jenkins, Puppet)
Knowledge of Java Application Servers (JBoss, Wildfly) and Relational Database Servers (MySQL, MariaDB, MSSQL)
Advanced knowledge of Linux operating systems, networking, and IT security principles.
Advanced, methodical, and expedient technical troubleshooting and problem-solving skills
Proficiency in containerization platforms (Kubernetes, Docker) with hands-on experience in deploying applications using YAML
Willingness to learn new languages, technologies, and APIs as needed to meet customer requirements
Preferred
Knowledge of EJBCA
Advanced scripting development using various Microsoft tools (SQL, PowerShell, etc.)
Proficiency with Windows Server operating systems
Comprehensive knowledge of Active Directory Certificate Services & Active Directory Federation Services
Knowledge of Kerberos protocol and other authentication protocols
Relevant industry certifications
Existing security clearance
Benefits
Second Fridays (a company-wide day off on the second Friday of every month).
Comprehensive benefit coverage, paid for by the company for you and your dependents (US).
Generous paid parental leave (US).
Dedicated employee-focused ambassadors via Key Contributors & Culture Committees.
DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology.
The Keyfactor Alliance Program to support DEIB efforts.
Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays.
Global Volunteer Day, company non-profit matching, and 3 volunteer days off.
Unlimited time off (US) and competitive time off globally.
Monthly Talent development and Cross Functional meetings to support professional development.
Regular All Hands meetings – followed by group gatherings.
Company
Keyfactor
Keyfactor offers secure digital identity management solutions and empowers global enterprises to master every digital identity.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$211.85MKey Investors
Sixth StreetInsight PartnersGeneral Motors Ventures
2023-10-24Private Equity
2021-04-15Private Equity· $125M
2019-01-22Private Equity· $77M
Leadership Team
Kevin von Keyserling
Co-Founder & Chief Strategy Officer
Ted Shorter
CTO
Recent News
2024-05-19
The Business Journals
2024-05-19
2024-05-19
Company data provided by crunchbase
