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Company

ShipBob · 3 hours ago

Solutions Architect I

United States

Full-time

Remote

Mid Level

$89K/yr - $148K/yr

3+ years exp

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E-CommerceLogistics

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Support our sales team for custom integration build outs for large merchants.

Researching upstream APIs and systems, and building ERDs (entity relationship diagrams), including field mapping.

Build RFPs (request for proposal) for custom work needed for customers to send to SI partners.

Work hand-in-hand with the partnerships team across new general-purpose integrations, collect feedback, and translate it back to developers for roll out across our existing and future customer base.

Interface directly with customers to collect user requirements and system documentation.

Project managing integrations alongside our SI partners, including keeping internal stakeholders well informed.

Leverage resources available - SI (systems integrator) partners, internal ShipBob engineers, technical support, and sales engineering - to get projects done on time and on budget.

Ensure quality recommendations on architecture by building intimacy with upstream systems (e.g. Netsuite) and ShipBob’s API.

Other duties/responsibilities as necessary.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Integration DevelopmentAPIsProject ManagementJavaScriptEcommerce ExperienceTechnical Account ManagementShipping/Logistics Experience

Required

3+ years' experience in roles that demand both customer interaction and technical prowess (e.g. Solutions, Sales Engineering, technical account management).

3+ years' experience with integration development, APIs or IPaaS systems.

Experience building out complex code (ideally, using JavaScript).

An established track record of driving cross-functional organizational alignment across groups such as Engineering, Sales, Marketing, Operations and Support.

Outstanding analytical and decision-making skills that provide structure to complex and ambiguous situations.

Excellent written and verbal communication skills demonstrated through a track record of clearly and concisely conveying information and ideas to all levels of the organization.

Preferred

Ecommerce experience and shipping/logistics experience is a plus.

Benefits

Medical, Dental, Vision & Basic Life Insurance

Paid Maternity/Parental Leave Program

Flexible Time Off Program

Paid Sick Leave

Floating Holidays (2 days/year)

Wellness Days (1 day/quarter)

401K Match

Competitive Salary, Performance Bonus

Referral Bonus Program

Company

ShipBob

Glassdoor

4.4

ShipBob is a global logistics company that offers an e-commerce fulfillment order platform for direct-to-consumer brands.

Founded in 2014

Chicago, Illinois, USA

501-1,000 employees

http://www.shipbob.com

H1B Sponsorship

ShipBob has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (3)

2022 (4)

2021 (6)

2020 (5)