ServiceNow · 2 days ago
Solutions Enablement Manager
Chicago, IL
Full-time
Remote
Mid Level
4+ years exp
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Responsibilities
Execute on our solution learning strategy, framework, methodologies, and supporting processes across various customer-facing roles in the company
Gather requirements from stakeholders, develop enablement for multiple platforms (eLearning, vILT, workshops, etc.), and work with the Instructional Design team (as needed) to develop the enablement, the communications team to develop and execute a communications plan; manage key stakeholders throughout the process, including regional Enablement Leads and broader ServiceNow University team; deliver the enablement; and more
Partner with product marketing and product management to align enablement and sales assets to stages in the sales cycle and customer buying process
Partner with global and regional sales programs and GTM teams to execute enablement programs to support new sales plays intended to generate newly created pipeline (NCP).
Partner with Sales Onboarding team to identify and fill solution enablement needs for new hires
Partner with other Enablement teams across the GLD and SNU to develop and deliver role-specific solution learning plans that meet the needs of the business and goals of each of product line owner
Continual optimization of solutions enablement programs as needed by aligning with company and business unit priorities
Develop and execute on learner adoption and engagement programs such as contests, leaderboards, badging, and gamification
Qualification
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Required
4 or more years of related experience in sales, sales enablement, product enablement, and/or product marketing
Experience with solution selling
Experience with sales onboarding
A strong understanding of product marketing and product development teams with the ability to translate into field-ready enablement assets
Experience creating and/or delivering product and solution enablement to sellers
Knowledge of sales enablement methodologies, enablement tools and technologies, and learning best practices
An ability to listen and diagnose enablement issues to effectively recommend enablement solutions
An ability to collaborate across the Enablement organization and with stakeholders to continue to refine and evolve existing approaches
An ability to be proactive, self-motivated, and self-directing; able to drive deliverables and results which involves people who do not report to you while maintaining positive relationships
An ability to interact with and influence a wide range of employees including the ServiceNow leadership team and senior management
An ability to clearly communicate and influence key stakeholders around enablement strategies with curiosity
A growth mindset and ability to leverage the knowledge of the broader organization
An ability to work well under pressure and meet deadlines.
Company
ServiceNow
ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions.
10001+ employees
H1B Sponsorship
ServiceNow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (650)
2022 (816)
2021 (565)
2020 (420)
Funding
Current Stage
Public CompanyTotal Funding
$83.7MKey Investors
Sequoia CapitalJMI Equity
2022-12-09Post Ipo Equity
2012-07-20IPO
2012-03-20Private Equity· $10.98M
Leadership Team
Bill McDermott
Chairman and CEO
Pat Casey
Chief Technology Officer & EVP of DevOps
Recent News
2024-12-05
The Irish Times
2024-12-04
Company data provided by crunchbase
