Nexus · 2 days ago
Solutions Engineer
Albany, NY
Full-time
Remote
Mid Level
$110K/yr - $130K/yr
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Responsibilities
Consult on the sale, design, and delivery of IT products and solutions for projects including but not limited to, infrastructure upgrades, cloud migrations, and IT managed service plans.
Assess clients' IT environments and confidently articulate recommendations in an illustrative manner to current and prospective clients.
Educate the internal and external customers on best IT practices and IT solution capabilities.
Develop detailed functional specifications, design documents, and test plans including Statement of Work and Bill of Materials
Create budgets that map to the client or prospective clients’ budget, IT, and business goals.
Analyze, prepare, and deliver Quarterly Business Reviews (QBR) for each client in your assigned portfolio.
Participate with the sales team on early-stage prospect interactions.
Work cross-functionally with internal and external customers to define and execute deliverables.
Partner with the Client Executives, Account Managers, Sales Operations, and field staff to deliver excellent service to current and prospective clients.
Ensure ongoing satisfaction with the solutions and products that were articulated during the sales and onboarding process.
Work in a fast-paced Managed IT Services environment working on multiple, concurrent client proposals.
Qualification
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Required
Proactive and independent Solutions Engineer
Use critical thinking to align enterprise-wide technology with business strategy and operational processes for clients including but not limited to all private and hybrid cloud hosting, cloud migration support, client network functions, connectivity, help desk, performance monitoring, data security, disaster recovery, telecommunications systems, website, intranet/internet security and performance.
Consult on the sale, design, and delivery of IT products and solutions for projects including but not limited to, infrastructure upgrades, cloud migrations, and IT managed service plans.
Assess clients' IT environments and confidently articulate recommendations in an illustrative manner to current and prospective clients.
Educate the internal and external customers on best IT practices and IT solution capabilities.
Develop detailed functional specifications, design documents, and test plans including Statement of Work and Bill of Materials.
Create budgets that map to the client or prospective clients’ budget, IT, and business goals.
Analyze, prepare, and deliver Quarterly Business Reviews (QBR) for each client in your assigned portfolio.
Participate with the sales team on early-stage prospect interactions.
Work cross-functionally with internal and external customers to define and execute deliverables.
Partner with the Client Executives, Account Managers, Sales Operations, and field staff to deliver excellent service to current and prospective clients.
Ensure ongoing satisfaction with the solutions and products that were articulated during the sales and onboarding process.
Work in a fast-paced Managed IT Services environment working on multiple, concurrent client proposals.
Skills in Microsoft-based servers and workstations.
Skills in Active Directory.
Skills in MS Office 365.
Skills in network firewalls and managed switches.
Skills in SAN Administration.
Skills in switching and routing.
Skills in backup and disaster recovery solutions.
Skills in cloud-based technologies.
Skills in virtualization technologies.
Benefits
Four weeks of annual accrued PTO
Seven paid national holidays
Medical, dental, vision options
Company-paid life insurance, short and long-term disability
Voluntary benefits such as critical illness and accident
Voluntary Legal Shield and identity theft protection
Discretionary annual 401k match plan
Generous employee referral bonus plan
Employee Assistance Program
Access to over 90,000+ courses in ADP My Learning
StandOut employee engagement tools
Eligible to apply for a Pluralsight license
Eligible to apply for NexusTek Technical Academy or Leadership Academy
Company
Nexus
Nexus offers public transportation services for the economy and communities also operates tyne and wear metro.
1,001-5,000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
